HR & Recruitment, OD, Training and Management Consultant
Freelance- Multi Businesses
Total des années d'expérience :23 years, 3 Mois
• HR Management
• L&D
• Abroad and Local Recruitment along with its (A to Z operations)
• OD
• Talents Development
• Compensations and Benefits
• Jobs Evaluations
• Evaluations and Performance reviews
• Operations
• Customized Corporate Training
HR & Admin General Management
HR & Admin Strategic and Operational Management
Strategic planning
Employees engagements developments programs
Processes fine-tuning and gaps analysis.
Strategic and Tactical HR developments and planning.
Talents Management.
Talents Acquisition and Senior Designations head hunting.
Benchmarking.
L&D
Organizational Development.
Career progression
Org structure and grading structure.
Jobs design and evaluation
Performance appraisals
Gap analysis and succession planning.
Reports and analysis
System process automation and transformation.
HR and Admin management enhancement and execution.
Organizational Development
Recruitment/ Talents Acquisitions using the latest competencies framework predesigned techniques.
Policies and procedures.
Compensation and benefits, Talents developments and Jobs analysis
Training management and execution
• Manage HR operations and the needed services for more than 1500 staff in the fields of (Retail, industrial, transport, FMCG, export and production/manufacturing)
• HR strategic plans and budgets
• Ensuring and planning ahead that adequate and the right human resources are available at the right times. (Assessing the current HR capacity)
• Regularly keeping up with social, economic, legislative and technological trends that impact on human resources in our geographical area.( Forecasting HR requirements)
• Keep on the plans as flexible as possible so that the company easily manages change in case future was different than expected. (as part of the Gap analysis planning)
• Analyzing the current human resources/ budgets and compare it with the surrounded market. (Developing HR Strategies)
• HR and related financial process automation such as:
• After the yearly meeting; setting up HR department budget
• Regular HRMS and/or SAP, AIMS and CRM system updating and development. Such as (linking it with MS outlook and creating token system process for tasks processing monitoring), (making more than 70% system automation in regards of the regular tasks and requests)
• Being as a cost control point for the agreed budget by:
• Regularly checking and matching activities against the plan
• Reflecting activities in files, systems and tracking tools.
• Quarterly or on a timely manner changing/updating the plan as needed under the supervision and agreement from the formal financial controller.
• Making sure that staff utilization and the expected departmental contribution is under the accepted and the agreed level.
• Design and administer the performance appraisal systems and the related KPIs
• Compensation and benefits administration by proposing and creating salary grading system as per the standards considering the market latest trends.
• Design and update HR policies and procedures, Organization structures, JD’s.
• HR Management and Organization Business Development.
• Personnel and Payroll management.
• Managing the training for the whole group (Manage, design, develop, implement and evaluate the Retail Training and all other businesses in the group), including the post assessment after the training.
• Managing the Recruitment ( Locally and Internationally)
• Initiating the needs
• Using the right cost effective tools
• Creating, updating and monitoring the data base
• Preselecting and filtrations of CVs and applications
• Doing the required tests
• Doing the interviews
• Negotiation the Job offers.
• Selection and hiring
• Aware about many abroad countries rules and regulations in regards of manpower.
• Employee relations
• Handling and solving problematic issues and matters
• Doing counseling sessions from time to time
• Regularly doing meetings about recent updates
• Reporting ( for all companies)
• Monthly creating the fully detailed HRMI Report which contains
• Training details and costing
• Hiring/ firing
• Costing related aspects
• Many turnover and ratios HR needed analysis
• Achievements and challenges
• Update the appropriate HR forms when needed and create new ones
• Creating and updating companies’ employee manual.
• HR department system optimization
• Work organizing and control
• Files system control
• Doing the Required HR Department processes Auditing
• Being as a point of contact and as internal auditor for ISO 9001:2008 all related tasks and the required audits for more than one department other than HR.
• Manage staff insurance agreements and related issues
• Manage company assets using HRMS such as vehicles and mobiles and all other related aspects.
• Participate in managing general administrations and facilities for all the companies’ premises.
• Very well known of Kuwait private Labour law, Jordan Labor and somehow having good knowledge about GCC labour law
• Aware about all related HR legal, governmental and commercial matters.
• Aware about Kuwaitization social insurance
HR Management and Business Development
OD
Strategic Development
Compensation and benefits
Recruitment
Employees evaluations systems and appraisals
Training and development
Personnel and payroll
Creating HR plans, looking after HR and following up all the necessary HR processes.
Internal and external communication
Strategic Planning and organizing
Monitoring and reporting.
Evaluating and decision making.
Financial budgeting and control.
Producing new business lines.
Quality control, maintaining and repairing.
Looking after the sales, marketing and operations
Creating business plans, getting involved in creating financial plans and business relining.
Establishing business from scratch
Establishing and creating marketing and logistical plans in away that minimize the cost and increase the profit.
Looking after the whole IT and networks infra structure
Creating HR plans.
In Marketing:
Develop pricing strategies, balancing firm objectives and customer satisfaction.
Branding Strategies.
Events handling and management.
Identify, develop, and evaluate marketing strategy
Evaluate the financial aspects return-on-investment and profit-loss projections.
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
Finding best providers, suppliers and targeting the needed segments
Creating professional plans for Operations
HR, Training (Business and Management Training solutions, IT):
Dealing with private and governmental sectors
Dealing with Banks and Oil sectors for more than 2 years.
Providing the best training solutions, TNA, and delivery in business and management as well as IT related to business such as CRM, office and HR.
• Manage more than 30 employees of different levels (team leaders, customer service, engineers, relations, and technical supports)
• Cost and budgeting reports for upper management.
• Follow up the operations in the region of ( GCC, Levant countries)
• Creating rules and procedures for new established company.
• Develop process and cycle improvements and recommendations
• Launch new product in the middle east and north Africa: ( discovering the product, develop the product, market the product, discover its clients and sold up to 150000 USD quarterly).
• Creating new Ideas and strategies for Sales and Marketing, Sales Offers. Best Quotes
• Ability to recognize potential risks and create control and risk management plans
• Ability to recognize and understand staff/client issues and develop appropriate responses and resolutions
• Monitor workloads to ensure accuracy and distinctive service levels are met and maintained
• Train department employees on HelpDesk
• Manage accounts with government or Private agencies
• Direct the activities of foreign agents and representatives
• Research potential sales opportunities
• Provide input to bid/no bid decisions
• Develop strategies to win potential opportunity awards
• Manage development of teaming arrangements, where applicable
• Manage internal processing of proposals / occasionally contribute to technical and non-technical portions of the proposals.
• Plan and mange development of oral presentations related to specific proposals or to general business development (professional technical publications, trade show presentations, etc.)
• Contract negotiation
• Travel when required in support of above duties
• Handle exceptions, escalated items, and adjustments
• Monitor procedures for effective control, while keeping the manager abreast of departmental issues and possible exposure
• Promote leadership while being hands on with day−to−day functions
• Produce documents related to work written in the English language with
clearly organized thoughts using proper sentence construction, punctuation,
and grammar
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
• Facilitate change in organization to help transition all levels
• Forecast future staffing and organizational needs
• Responsible for documented procedure development and maintenance
• Provide direction to the needs of problem−solving issues with the staff
• Develop and maintain relationships within the department and related areas to facilitate the timely coordination of work and problem resolutions
• Hires, trains and manages member of the customer service department. Resolves difficult issues regarding client complaints and other matters. Works closely with managers in other departments, such as sales, on updating policies and procedures for client services.
• Supervise more than 16 employees and monitor workflow
• Assist to establish training services for external clients, prepare business plans, strategize and build training teams;
• Put together a suite of training programs, on topics Computer, English and Business, corporate governance and financial statement analysis. Be ready to provide these to clients as needed;
• Taking on a lead role in marketing these training courses to the target market;
• Design and conduct training courses, Training Plans, and deploy the training team;
• Coordinate with, and support, experts from all firm services to provide tailor-made, client-specific training sessions and workshops; and
• Provide project management support on any training assignments as required.
• Interview, recruit and train new instructors
• Establish cooperative working relationships with employees, municipal officials, service contractors, and the public
• Technical consultation for the technical teams.
• Serve and control large numbers of people effectively and solve problems common to public assembly
• Work safely without presenting a direct threat to self or others
• Perform a broad range of supervisory responsibilities over others
• Analyze policies and procedures for timeliness and effectiveness
• Communicate orally, in the English language, with individuals in a face−to−face, one-on-one or group setting, or by telephone
• Training need analysis.
• Provide input on employee performance.
• Achievement Award shield from my employees.
• Two Achievements Award shields from our customers.
• Prepare and Deliver Computer applications courses in house and onsite
• Prepare a training plan for newly joined instructors and perform training
• Interview and recruit new instructors
• Deliver Train the trainer TTT training for the newly joined instructors
• Perform Research and Development.
* Deliver ICDL course in the university's community service center.
* Deliver Web development courses
* Teach university students in lab sessions.
* Web Site Designing and Slicing.
* Web Site Developement and Database Integration.
* Dynamic and ASP web development.
* Prepare and Deliver Computer applications courses in house and onsite
* Supervise the trouble shooting on a company network.
* Perform Research and Development
* Manage computer network.
* Troubleshoot technical network issues.
* Provide technical support to users
* Administrate the Company Database.