أحمد ضميرية

E-Commerce:

Overseeing the overall development of an organization's product and income
generating sites.
Conducting research on the best user-friendly features and layouts that appeal the
most to customers.
Testing changes to platforms and monitoring the results.
Applying platform updates that attract and retain more customers.
Reviewing sales insights and using them to develop informed sales strategies.
Leading teams of copywriters, graphic designers and software developers in creating
attractive, user-friendly and engaging e-commerce websites.
Making promotional offers and ensuring they're correctly displayed on the website.
Evaluating legal disclaimers and website content to ensure they're compliant, error
free and on brand.


In-Store:

Overseeing salespeople, cashiers, shelf stockers, and other employees.
Managing finances and preparing an annual budget.
Keeping records of expenditure, sales figures, and employee performance.
Evaluating the supply and availability of stocks, and profit-margins.
Implementing measures to avoid stock damages, theft, and wastage.
Monitoring shelves stocks and product displays, and the general appearance of the
store.
Investigating market trends and offering products that would appeal to customers.
Addressing customers' requests, comments, and complaints.
Motivating employees to achieve targets.
Training new staff members and scheduling shifts.
Managing the e-commerce store and social media accounts, and ensuring it is
regularly updated with new products and the latest promotions.

Obtaining new clients and generating new businesses.
Maintaining and building long-term relationships with existing clients, and customers.
Verifying that potential customers satisfy all criteria required of a desired customer
profile as outlined by the bank.
Ensuring that the sales process prescribed by the bank is fully adhered to.
Ensuring full awareness of all policies related to operational risk and compliance.
Derive insight to competitor’s sales activities and effectively report them to the Area
Sales Manager/Relationship Manager.

Manage and maintain the company’s material and stocked product.
Ensure that goods inward / stock control department is well organized, and controlled to sufficiently the goals of the business.
Ensure incoming product is receipted and managed appropriately according to company procedure.
Develop the company’s inventory management strategy with the aim of controlling costs within budgetary limits, generating savings.
Execute inventory control measures to ensure the company minimizes stock holding, and maximizes stock system and paperwork accuracy.

Handling the cashier system within the branch to take payments from customers,
Account transfers, paying cash checks, and preparing demand drafts.
Executing processes such as clearing of checks, telex transfers, payment orders, and financial entries.
Providing a high level of customer service to enhance the banking experience for customers,
Achieving referral liability targets of the branch.
Ensuring compliance with Anti Money Laundering procedures and ensuring transactions are within the purview of operational guidelines.

Deal the foreign currency with exchange houses, clients, and banks.
Acquire the daily exchange rates in conjunction with market.
Identify the most appropriate currency purchasing strategy for clients.
Keep up to date with market information and monitoring trends in all major currencies.
Monitoring and balancing the cash account for local and foreign currency.

Handle the cashier system within the branch.
Issue demand drafts for local and international checks.
Operate Western Union Money Transfer terminal.
Handle the domestic and Foreign Remittances.
Monitoring and balancing the cash account based on the number of transactions made.
Prepare invoices.