Sr. Systems Administrator -Outsource
Omnix International - Abu Dhabi Executive Office
Total years of experience :13 years, 2 Months
• Act as technical expert in area of Microsoft system administration, Managing Microsoft 365 SaaS, and ADEO infrastructure.
• Develop and implement project plans, risk assessments and contingency plans.
• Mentor / cross train team members on existing and new technologies.
• Interact with customers and staff at the technical level, as required.
• Extensive security experience across systems domain, analyzing security for Microsoft Systems. Requirements & recommending improvements.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure, Define & document best practices and support procedures.
• Participate in internal and external audits as it relates to governance & compliance.
• Consulting with staff, managers & executives about best security practices & providing technical advice.
• Carry out special tasks at management's direction.
• Plans for necessary hardware or software upgrades to support system growth.
• responsible for monitoring system performance, IT system operations and storage utilization.
• Help build out, maintain, and troubleshoot rapidly expanding infrastructure.
• Provide quality services to customers in area of expertise “Microsoft Exchange, Microsoft Lync/Skype For Business, Microsoft Hyper-V and Microsoft Active Directory Domain and Federation Services”.
• Provisioning Office 365, Implement and manage identities by using Azure AD Connect, in addition to Implement and manage federated identities for single sign-on (SSO).
• Reporting as necessary for business and technology leads on projects / solutions implementation progress
• Deliver support to the Company & its customers.
• Handle assigned tasks as per the competency successfully within agreed timeline & before deadline.
• Handle projects in area of competency.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design of information and operational support systems.
• Liaise with vendors and other IT personnel for problem resolution.
• Managing LAN Infrastructure in Client Premises (GOYS) - Including MS Servers and cisco network Devices.
• Installing, Configuring, troubleshooting and Managing MS Servers 2003, 2008 and 2012 - DCs, DHCP, DNS, IIS web Servers, Failover Clusters (A/A, A/P) Cluster MS Hyper-V, Cluster SQL Server and Cluster File Server, SharePoint 2010 NLB, MS Exchange 2007, MS Lync 2010, TMG 2010, System Center Family 2012 (SCOM, SCCM, VMM).
• Managing Virtualization Environment (VMware and Hyper-V).
• Managing the Backup Solution for Environment Symantec Backup Exec 2012.
• Hardware: Managing IBM Blades Centers, SonicWALL NSA 2400, SonicWALL CDP -Continuous Data Protection for End-Users Backup Strategies, IBM SAN Storage, IBM Backup Library.
• IT Infrastructure design, implementation, management and support.
• Assisted in developing plans, strategies and solutions for the design of a new stable and secure desktop, and for the migration of users and services from the current infrastructure into the new design.
• Provided technical support for hardware/software configurations and applications.
• Manage network servers and technology tools
• Monitor performance and maintain systems according to requirements
• Ensure security through access controls, backups and firewalls
• Ensure Operations, infrastructure and data centers Services are available and meet the agreed service level.
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
- Managing LAN servers Including AD, DHCP, DNS, Exchange 2010, ISA 2006, WSUS, MS Hyper-V Servers, VMware ESX server, Print and File Server, Symantec Exec Backup and MS -FCS Server.
- Solving problem Regarding Network Infrastructure and Connectivity (Wire and Wireless).
- Coordinating with Third Parties to solve Network Problems,
- Install new / rebuild existing servers and configure hardware, peripherals, services, Settings, directories, storage, etc.
- Using System Center Operations Manger 2007 (SCOM2007) as well as System Center Virtual Machine Manager 2008 (SCVMM 2008) to monitor and manage Server (Physical and Virtual).
- Resolve technical issues pertaining to any hardware or software related problem.
- Evaluated, purchased and installed hardware components, applications, service packs and operating system upgrades.
- Install, configure maintain and Troubleshooting all VMs in the Virtualization Technology Servers (Hyper-v and ESX),
- Provide IT service for End-User Including install and Maintain All Desktops and laptops As Well As Servers,
- Using WDS Server to deploy and maintain Customized Images Of windows 7 and Server 2008 to the Machines.
- Working with MS Windows (Server 2008, Server 2003, 7 and XP).
- Perform and Check the daily backup operations, ensuring all required file systems and system data are successfully Backed up to the appropriate media.
Very Good Rate