Member service manager
Fitness first
Total years of experience :5 years, 1 Months
Customer services and member inquires and operation
Handles incoming calls or inquiries from prospective customers or clients
Assists customers effectively by solving customer disputes
Provides customer additional information or explains services
Discusses products offered and ensures customer satisfaction
Tactfully handles confrontational or stressful interactions with the public
Completes supporting paperwork and data entry as required
Accurately captures customer information
Creates and maintains service reports
Nursing degree