أحمد كنج, Operations Manager

أحمد كنج

Operations Manager

GENIUS FOR EDUCATIONAL DEVELOPMENT ACADEMY S.A.L—GENIUS MAP

البلد
لبنان - بيروت
التعليم
بكالوريوس, Facility Management
الخبرات
9 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 1 أشهر

Operations Manager في GENIUS FOR EDUCATIONAL DEVELOPMENT ACADEMY S.A.L—GENIUS MAP
  • لبنان - بيروت
  • يناير 2014 إلى يناير 2019

Type of Business: Education
Supervising the Secretarial and the Call Center Department.
Responsible for all governmental transactions in accordance with the company’s lawyer
Supervising the Human Resource Department and all related CNSS affairs
Responsible for the Logistics and Procurement and all components of the Facility Management Services
Responsible for all related execution tasks in the preparation of any events (competitions, exhibition or conferences…
Member in three main areas: Board of Directors, Franchise Committee, Quality Management Council

Retail Manager في COMDATA
  • لبنان - بيروت
  • يناير 2014 إلى يناير 2015

Type of Business: Telecommunication
Directing national and international resellers, establishing new call shops and preparing calling cards.
Applying Frinzo Mobile Calling Application for international calls and messaging
Involved with preparation of the DID and the PBX cloud service.
Responsible for the improvement and the development follow up of the Frinzo App website: www.frinzo.com
Responsible for the Social Media management and publishing for Frinzo Mobile Application services
Responsible for the follow up with the SEO's (Search Engine optimization) as external contractors
Follow up rates exchange for Frinzo App with the wholesale department to obtain best available and high value rates and
service quality, and follow up all financial issues with the accounting department
Responsible for the follow up of all kinds of technical support issues with the NOC (Network Operation Center) department.

Hotel Manager في ASSAHA CONVENTIONAL HOTEL, LEBANON
  • لبنان - بيروت
  • يناير 2013 إلى يناير 2014

Type of Business: Leisure
Establishing safety and health guidelines so that the facility meets the international requirements.
Follow up with contractors and staff to ensure that all required works has been done in a satisfactory way and to fix any potential deficiencies.
Always ready for emergencies or urgent issues as they arise and dealing with the consequences.
Follow up building renovations and Facility Management plans

Operational Manager في ASSAHA WELLNESS CLUB AND SPA, LEBANON
  • لبنان - بيروت
  • يناير 2012 إلى يناير 2013

Type of Business: Leisure
Planning for upcoming seasons and promote personal training and fitness classes to members
Manage all new inquiries by providing club tours, communicating club offerings and monitoring all Club activities
Maintain club facility through routine cleaning and managing timely equipment repairs and maintenance
Accounts and payment management, cashing-up and keeping stock records for purchasing equipment and supplies
Carrying out health and safety checks on the equipment and site and handling all complaints and incidents
Using advanced management information system for reservations and guest account management

Front Office Manager في ASSAHA BOUTIQUE HOTEL, LEBANON
  • لبنان - بيروت
  • يناير 2011 إلى يناير 2012

Type of Business: Leisure
Trains, cross-trains, and retrains all front oce personnel and conducts weekly scheduled meetings
Inspect that accurate room status information is maintained and properly indicated, Maintains master key control procedures
Reviews and completes guest’s tray-ledger reports, and checks cashiers in and out and verifies deposits at the end of each shift.
Monitor credit report and maintain close observation of daily guest accounts
Operate all aspects of Front Oce computer system, including software maintenance
Review daily front office work and activity reports generated by Night Audit and follow up any deficiencies

Executive Housekeeping Manager في Assaha Hotel
  • لبنان - بيروت
  • يناير 2010 إلى يناير 2011

Responsible for cleanliness, orderliness and appearance of all hotel areas and out-of-premises areas, inspecting all hotel
rooms so that they are meeting companies standards
 Maintain par stock of guest supplies, cleaning supplies, linen and uniform. And monitor and perform inventories weekly /
monthly.
 Assist Purchase department in selecting suppliers for items related to Housekeeping specially hospitality suppliers: linen,
cleaning materials and guest supplies, such as soap, aftershave, etc.
 Recommend recruitment of new personnel and organize on-the job training, train staff by following OSHA and hotel guide-
lines for the safe handling of all housekeeping equipment and conduct pre- shift brief meeting at 8 AM on a daily basis, au-
diting employee scheduling and payroll and cost controls
 Maintain clear and efficient communication and coordination with the Front office and other departments of the hotel
 Coordinate with the outside laundry and follow up on maintenance/equipment issues with engineering

الخلفية التعليمية

بكالوريوس, Facility Management
  • في IFMA
  • نوفمبر 2019

Online Learning program

ماجستير, Hospitality and Hotel Management
  • في LEBANESE UNIVERSITY
  • أغسطس 2018

Hotel Management

بكالوريوس, Hospitality and Hotel Management
  • في LEBANESE UNIVERSITY
  • سبتمبر 2011

Hotel Management

بكالوريوس, Accounting and Audit
  • في LEBANESE UNIVERSITY
  • أغسطس 2011

2 Years

الثانوية العامة أو ما يعادلها, Economics and Sociology
  • في Mostafa
  • أغسطس 2008

High School

Specialties & Skills

Special Events
Technology
Administration
Hotel Management
Facilities
SUPERVISORY SKILLS
ACCOUNT MANAGEMENT
CALL CENTER
CONFERENCES
COUNCIL
FRONT OFFICE
HUMAN RESOURCES
LOGISTICS
MANAGEMENT

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الفرنسية
متوسط

العضويات

IFMA
  • International Member
  • January 2019
ISSA
  • International Member
  • July 2018
IEHA
  • International Member
  • October 2012
AHLA
  • Student Member
  • February 2010
Hawaiin Committee
  • Educational Committee Member
  • November 2012

التدريب و الشهادات

HR for Non-HR Professionals (الشهادة)
تاريخ الدورة:
January 2013
Registered Executive Housekeeping (الشهادة)
تاريخ الدورة:
January 2014
oss-Training Programs (ROOM SERVICE & COMMIS CHEF) (تدريب)
معهد التدريب:
ASSAHA RESTAURANT, LEBANON
تاريخ الدورة:
January 2009
Cross-Training Programs (Human Resources, Food & Beverages Cost Control, Purchasing and Storing) (تدريب)
معهد التدريب:
LEBANESE ARAB COMPANY FOR TOURISTIC SERVICES S.A.L, LEBANON
تاريخ الدورة:
January 2010
Dry Cleaning and Laundry Operations (تدريب)
معهد التدريب:
UP-TO-DATE GROUP CLEAN PLUS S.A.L - ZOUK MOSBEH, LEBANON
تاريخ الدورة:
February 2011
Essentials of First Aid Operations (تدريب)
معهد التدريب:
LEBANESE RED CROSS , BEIRUT
تاريخ الدورة:
January 2011
Chemical Mixing and Management (تدريب)
معهد التدريب:
MEDILINE S.A.L, ECOLAB SYSTEMS, ANTELIAS
تاريخ الدورة:
January 2012

الهوايات

  • Conventions, Exhibitions, Webinars, Workshops Jogging, Ping-Pong, Swimming Action, Comic & Document
    See Projects and Success stories part in the attached CV