أحمد ليلى, HR & Administration Officer

أحمد ليلى

HR & Administration Officer

West Coast Group

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, Business Administration
الخبرات
5 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 4 أشهر

HR & Administration Officer في West Coast Group
  • الإمارات العربية المتحدة
  • ديسمبر 2018 إلى مايو 2022

• Recruiting / Interviewing and training.
• HR daily tasks / Monitoring attendance - Issuing employee related letters / Warning letters /
Terminations / Experience Certificates.
• Complete data entry & updating (Personal Data, Employment Data and etc)
• Recording and Maintaining Leave Records (Excel & SAP)
• Employee hiring through SAP & Payroll Support
• Continuous coordination with Projects & Operation teams for their work force status and shortages.
• Assigned for permitting & issuing the medical insurance for all the workforce.
• Organizing staff training sessions and activities
• advising line managers and other employees on employment law and the employer's own employment
policies and procedures.
• Negotiating salaries, contracts, working conditions or redundancy packages with staff and
representatives• Recruiting / Interviewing and training.

Supervisor في Al Aref Transaction Following
  • الإمارات العربية المتحدة
  • سبتمبر 2018 إلى ديسمبر 2018

Record attendance / continuous follow up with tasks given to PRO & Drivers
• Provide solutions to problems faced
• Get the job done with high effectively - efficiently/low costs

Customer Service - Call Center في ADIB
  • الإمارات العربية المتحدة - أبو ظبي
  • أبريل 2015 إلى مايو 2016

• Handle Calls/Customer service
• Handle 80+ Calls per day with all sort of inquiries
• Daily new cases and issue resolving
• Quick adaption to daily changes & updates
• Handle different tasks if required.
• Register/Handle & follow up with customer complaints.
• Awarded with certificate of excellence & customer appreciation

Assistant في Al Khwarizmi International College
  • سبتمبر 2014 إلى يناير 2015

Student Related Issues Solving
➢Handle Students Calls & Inquiries
➢Data Entry
➢File Organizing
➢Meetings Organizer
➢Distributing Surveys, Posters &Ads
➢Student Council
➢Receptionist's Duties
➢Organize university and Business Administration department activities
➢Participate in scientific researches and projects related to Business Administration
Bachelor in Business Administration in Management
Al Khwarizmi International College

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Al Khawarizmi International College
  • يناير 2018

Specialties & Skills

Communications
Administration
Human Resources
Typing Skills
Recruitment
CALL CENTER
ORGANIZATIONAL SKILLS
CONTRACT MANAGEMENT
HUMAN RESOURCES
LETTERS
NEGOTIATION
POLICY ANALYSIS
RECRUITING
Employee Training
Microsoft Excel
Team Leading
Employee Engagement
Labor and Employment Law
Creative Problem Solving

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم