Customer service representative
Umniah
مجموع سنوات الخبرة :0 years, 6 أشهر
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Troubleshooting customer issues
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our call center database in a comprehensible way