Ahmad Matar, Operations Manager

Ahmad Matar

Operations Manager

Expo2020 - Expo city dubai

Lieu
Émirats Arabes Unis
Éducation
Master, Leadership and Management
Expérience
17 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 3 Mois

Operations Manager à Expo2020 - Expo city dubai
  • Émirats Arabes Unis - Dubaï
  • octobre 2019 à janvier 2024

Operational Responsibilities
Manage and coordinate operations for multiple attractions at Expo City Dubai.
Act as lead operational Duty Manager for specific venues, including the role of Incident Fire Commander.
Ensure consistent operations, exceptional service, and adherence to health and safety standards. Support inspections and permits, maintaining relationships with relevant authorities.
Assist in the preparation of venue documents and operational plans.
Collaborate with various functional entities and participate in daily briefings and debriefings. Deliver operational reports to the senior management team.
People Management
Provide visible leadership and effective line management to direct reportees.
Manage visitor interfacing staff, monitor performance, and address key personnel issues. Ensure work force acquires the necessary skills through learning and development programs.

Executive Manager à Salloum & partners
  • Émirats Arabes Unis - Abu Dhabi
  • mars 2006 à janvier 2019

• Supervise day-to-day administrative work to arrange and monitor timely issues, related documentation in order to complete the daily process efficiently.
• Aid, guide and motivate subordinate staff for achieving optimum corporate and personal objectives.
• Handle clients’ expectations.
• overseeing on-time processing financial and non-financial reports including daily, weekly & monthly work reports prepared by subordinate staff in order to report to Head Office.
• Maintain record and submission of offers according to documentation standards.
• Review daily reports including readings and consumption records and submission to Head Office.
• Generate reports and check for accuracy.
• Manage and monitor administration activities.
• Managing client relationship.
• Advising clients in relation to their inquiries.
• Responsible for monitoring daily verification MIS.
• Using a range of office software, conducting spreadsheets, reports and maintain database.
• Managing filing systems.
• Developing and implementing new administrative systems, such as record management to facilitate cross sectional daily operations.
• Recording office expenditure and managing the budget.
• Organizing and leading meetings with the staff.
• Ensuring adequate staff levels to cover for absences and peaks in workload, often by hiring temping agencies.
• Managing staff workload and output.
• Promoting staff development and training.
• Implementing and promoting equality and diversity policy.
• Holding meetings with senior management to review company and staff performances.
• Discussing objectives and milestones with higher management on the organization’s policies and strategic
• development.
• Updating & maintaining leave forms, absences and training records of staff.
• Setting up and coordinating meetings and conferences. Involvement in social media implementation.

Éducation

Master, Leadership and Management
  • à Arabic british Academy
  • décembre 2016
Diplôme supérieur, administration
  • à British academy
  • août 2015

cpm

Etudes secondaires ou équivalent, Computer Course
  • à International Academy For Studies
  • janvier 2005

2- Specialized Computer Course (Windows - Word - Excel - Outlook - Access -P. Point - Internet) - International Academy For Studies -IAS - 2005. with Excellence

Baccalauréat, اعلام اذاعة وتلفزيون
  • à جامعة مصر للعلوم والتكنولوجيا
  • mars 2003

اذاعة وتلفزيون

Baccalauréat, mass media
  • à Egyptian broadcasting & T.V Institute
  • janvier 2003

1- Training Course with Excellence - (Egyptian broadcasting & T.V Institute - 2003)

Etudes secondaires ou équivalent, English Certified
  • à Al Amal Universal Institute
  • janvier 1999

3- Typing Course Arabic - English Certified By Ministry of Education (Al Amal Universal Institute) - 1999. with Excellence.

Etudes secondaires ou équivalent, ثانوية عامة
  • à مدرسة المتنبي
  • janvier 1998

2- High School Certificate - 1998- UAE. Professional Courses

Specialties & Skills

Human Resources
Executive Secretary
Management
Management Science
Journalism
ضغط العمل
ANSWERING
DATABASES
INDUCTION
RECRUITMENT
TELEPHONE
TESTING
TRAINING
كمبيوتر
ادارة
Planning
Operations Management
Negotiation
Customer Service
Problem Solving
Operation
Management
Microsoft Office

Langues

Arabe
Expert
Anglais
Moyen

Adhésions

British board
  • management
  • December 2015

Formation et Diplômes

master in leadership and management (Formation)
Institut de formation:
british academy
CPM (Formation)
Institut de formation:
الجامعة البريطانية
Date de la formation:
August 2014
عملي (Formation)
Institut de formation:
معهد الاذاعة والتلفزيون
Date de la formation:
January 2002

Loisirs

  • الجري - السينما