Supervisor Data Analyst
Aspire
Total years of experience :12 years, 8 Months
• Supervisor Data Analyst at Aspire (12/11/2011) until present.
Analysis of invoices of accounts during which comparisons are made between current and previous amounts and checking for different types of data depending on the accounts. Exceptions of billing mismatches and allocations are also analyzed and dealt with along with comments provided to the company to explain all exceptions.
• Customer Services Representative at Aspire (5/9/2011) to (12/11/2011) \nHelping customers with technical issues that they faced by E-mail using prepared patterns for answers. The process involved analyzing the customers' E-mails then choosing the right pattern that corresponds with their E-mails "Sometimes editing those patterns may occur according to suitable scenarios".
Education and Certificate (s):
• High School Certificate (Scientific Stream, 2007)
• Bachelor's Degree in the Translation of English (Average: Good)