أحمد عثمان

• Participated in Pre-sales and consulting activities with CEO and sales team.
• Played essential role in shifting the organization to MACH and Product Mindset.
• Implemented new ways of working with agile practices and cross functional teams.
• Managed the Technology Architecture and Governance across IT.
• Organized the release trains and DevSecOps practices to achieve continuous delivery and fast cycle times.
• Re-organized the resource allocation to achieve high utilization targets.
• Worked seamlessly with partners, contractors and multi-location teams.
• Delivered over than 100 features/projects/mobile apps.
• Led the hiring process to scale out by hiring and training 30+ new resources.

• Led B2C and B2B project delivery for different insurance companies in GCC.
• Played Solution Architect role for internal Omni-channel insurance product.
• Maintained the delivery plans, project budgets and resource allocation.
• Handled client communication and escalations.
• Proactively managed risks and impediments.

• Administer and Managed SharePoint Environment.
• Developed inter system integrations (sync, async) and REST APIs.
• Integrated Oracle Enterprise Applications and SharePoint environment.
• Developed multiple products on top on SharePoint: i.e. Project Management solution, BPMN Solutions, in addition to custom applications.
• Design and Build SharePoint Dashboard BI Reports.
• Led the Application Support unit, managing KB and executing tickets (P3, P2, P1).

• Designed and developed many SharePoint based enterprise business solutions (Intranet and Internet portals, BPM Solutions, Document Management Solutions, and enterprise integrations)
• Agile Development, Client Consulting; Requirements Gathering; Solution Requirements; Document use case scenarios; User Acceptance Testing UAT; Go live and post-production support tasks.
• Applied Microsoft best practices on all development patterns
• Delivered more than 20 POCs and pilot solutions
• Provided CRM consultancy, customized and extended CRM solutions including business processes, case management, and event management.
• Delivered custom desktop and web applications
• Lead and delivered projects with managed timeframe and controlled risk management