Operations Manager
Suhail prime trading company
مجموع سنوات الخبرة :15 years, 5 أشهر
Successfully liquidated aged stock, reducing inventory holding costs.
• Implemented efficient sales processes, resulting in increased revenue and market share.
• Implemented efficient credit and collection processes, improving cash flow.
• Implemented initiatives to reduce employee turnover, saving on recruitment and training expenses
• Optimized processes and profitability for the ITC & Q-Tire companies by effectively overseeing the
operations of 200+ employees and 14 service centers, resulting in streamlined operations and improved
profitability.
• By negotiating favorable contracts with suppliers, achieved a 17% reduction in COGS, resulting in a 5%
boost to GP% and increased overall profitability.
• Streamlined operations and implemented cost-saving measures, resulting in a 15% reduction in operating
expenses and a 20% increase in operating profit margins, contributing to overall company profitability.
• Secured significant institutional tenders in Qatar, including contracts with Mowasalat, QAS, MED.
• Was nominated as a member of the Qatar Customs Authority's subcommittee to facilitate customs
procedures for the vehicle and spare parts dealers sector in 2021
Overall management of tires and lubricants division.
• Generated 8% higher GP for the company, resulting in significant financial gains and stability.
• Led the team to a 5% increase in sales through strategic training initiatives focused on technical knowledge and sales techniques, ultimately streamlining the team's sales process.
• Actively participated in the group mystery shopper program, and group social committee, promoting
customer satisfaction and team morale.
- Claims, Technical support, after sales services.
- Marketing & Advertisement.
- Business Development.
- Budgeting, Pricing, & Profit.
- Sales forecasting.
- Supplier Relationships.
- Events, Seminars.
- Sales Management.
- Showrooms Management.
- Senior sales Engineer for Big fleets (tyres, batteries, lubricants).
- Technical/ after sales services in charge for Qatar market.
- Showroom customer claims (tyres).
- Marketing and business development.
- Developing new business in conveyer belts & OTR tyres with Crushers, ready mix companies, and cement factories.
- Sales, Technical Follow up, Collection, and management of the Big Fleet Customers within the central region
- Sales supervisor for truck tyres, plus OTR, Industrial, Forklift, EM tyres, and Conveyer belts in the eastern region.
- Sales, Technical Follow up, Collection, and management of the Big Fleet Customers within the eastern region.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Contributes to team effort by accomplishing related results as needed.
• Participate in collection efforts when needed.