Ahmad Selim

- Determine, define, and manage the project scope, budget, schedule, and objectives.
- Develop and manage a detailed project schedule and work plan WBS-based, margining their contingency.
- Collaborate with different teams to draw the activities map, monitor the workflow, and support.
Measure project performance to identify areas for Improvement.
- Provide project updates and reports consistently to various stakeholders.
- Ensure resource availability and allocation.
- Perform risk assessments milestones-basis.
- Establish and execute the project communication matrices with the stakeholders.
Projects:
- Digital Egypt Portal.
A Web/Mob portal for citizen governmental services.
- SOA Portal.
Web/Mob Services Portal for the Syndicate of Actors.
- G2C/Phase 1.
Environment Migration for the Digital Egypt Project.
- G2C/Phase 2.
New Database Migration for the Digital Egypt Project.
- NOSI(National Organization for Social Insurance) Architecture Design.
Environment Testing Services.

- Determine and define project scope and objectives.
- Develop and manage a detailed project schedule and work plan.
- Monitor progress and make adjustments as needed.
- Measure project performance to identify areas for improvement.
- Ensure resource availability and allocation.
- Develop a detailed project plan to monitor and track progress.
Projects:
- Services Valley Mobile App
Facilities Management Application
- Steta Restaurant Portal
Operations Platform

- Create and Design learning content.
- Develop and facilitate Soft Skills and Technical training programs in-house.
- Conduct the TNA with Area Managers and Store Managers.
- Manage display materials and some special events with Marketing Team.
- Visit the outlets on a scheduled basis to mentor the grooming standards and policies on the ground.

- Localize training modules on area wise basis.
- Conduct training sessions for Retail Staff and promoters.
- Visit the market weekly.
- Design and manage Training Materials and Promoter targets on the company LMS.
- Manage the display materials with the marketing team.
- Manage the incentive and target schemes with area managers.
- Represent LG as a speaker in public events.

- Conduct the TNA, then design the digital training content accompanied by its evaluation tool.
- Develop and facilitate sales and technical training programs.
- Negotiate training contracts with vendors.
- Manage all the training projects, then submit monthly productivity analytical reports to assist with business decisions.
- Organize and conduct the “OJT” across the UAE stores during the performance reviews.
- Manage the corporate LMS and create training strategies that support all business goals.
Projects:
- Digital Transformation - e-Learning
Develop and deliver technical instructional videos and e-Learning modules for sales staff.
- Gap Analysis Performance Reports
Applying gap analysis techniques to evaluate the performance of the sales team and produce comprehensive reports highlighting potential areas for improvement.

- Shift leader responsible for operations and driving the sales performance of technological products that exceeded 50, 000$ monthly in revenue.
- Applied transformational leadership techniques to inspire a team of customer care professionals and cashiers to deliver service excellence during each customer interaction.
- Developed sales and strategies with a strong focus on listening skills, questioning techniques, and relationship management.

- Troubleshooting Desktops, Laptops, Printers and Networking (Hardware & Software).
- Installing and configuring computer hardware and software.
- Repairing computers and replacing parts on demand.