Ahmad Taha, IT Project Manager - Consultant

Ahmad Taha

IT Project Manager - Consultant

Malomatia

Location
Qatar - Doha
Education
Bachelor's degree, Computer Engineering
Experience
17 years, 7 Months

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Work Experience

Total years of experience :17 years, 7 Months

IT Project Manager - Consultant at Malomatia
  • Qatar - Doha
  • My current job since July 2017

Key Responsibilities:
- To manage the execution of projects undertaken by Malomatia’s project manage/program manager by the defined project plan and project scope and as per the contract signed with the client.
- Participate in developing a business case and feasibility studies for potential projects.
- Participate in creating RFPs/RFQs.
- Manage the requirements and expectations of the stakeholder's for the undertaken project in liaison with malomatia’s management.
- Monitor and manage project risks, schedule, budget, and deal with the operations issues.

IT Projects / Applications and Development Manager at Arabian Food Supplies
  • Saudi Arabia - Jeddah
  • June 2015 to June 2017

Key Responsibilities:
- Managing the in-house software development cycle including business requirements analysis and writing the SRS and SOP document.
- Working as a Project Manager for MenaITech HRMS implementation, and migration from Oracle HRS. Participating with transformation project with PwC, analyzing the outputs, and mapping them to HRMS system.
- Evaluating project schedule with senior management and all other staff that will be affected by the project activities and revising the schedule as required.
- Administering applications and roll-out for assigned projects. Defining the objectives and measures upon which the project will be evaluated at its completion and ensuring to deliver the project as per the project plan.
- Managing design, deployments, backups, and disaster recovery for HRMS servers infrastructure.
- Analyzing the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards. Supervising and approving all budgeted project expenditures.
- Provide infrastructure support and consultancy to infrastructure department and other sister companies.
- Shouldering accountability to manage team requests, tasks allocation, setting up team and department KPIs. Engaging in hiring, and assuring knowledge transfer for the team members.

Operations & IT Manager at Futures Business Development
  • Saudi Arabia - Jeddah
  • March 2014 to June 2015

Key Responsibilities:
- Planned competitive strategies including business plans, action plans, in addition to the preparation and delivery of technical presentations and demonstrations to customers.
- Handled daily operations and ensured to maintain high service availability for the company products Mostathmer, Mostashary, and Faturah payment gateway.
- Managed projects involving Microsoft implementations, HW upgrades, and other business systems products.
- Implemented various system including desktops, laptops, servers, network equipment, Data centers, DR, and software applications on head office and two hosted data centers.
- Monitor the implementation of various email systems Google Apps, MS Exchange 2010, Office 365, hMailServer, Wingate, and Webhosting packages for the company and all other projects.
- Involved in configuring windows server 2003, 2008, 2012 R2 Domain with latest releases and updates along with AD, DNS, DHCP, GPOs, OUs, WSUS, Migrations, emails, users, and groups.
- Managed Linux - CentOS cloud infrastructure at Netmagic Solutions public cloud provider.
- Shouldered accountability to handle Microsoft virtualization (Hyper-V) design and implementation.
- Conducted new system and software packaging implementation like Symantec endpoint, SQL, Project Server, Dynamic CRM, and any required software upgrade/update for the whole business and products on 3 data centers.

Head of IT Infrastructure Dept. at Al-Mathaaq International Restaurant Company
  • Saudi Arabia - Jeddah
  • October 2012 to March 2014

Key Responsibilities:
- Handled company's operational requirements related to information technology. Managed the company's data and implemented up-to-date solutions across the IT infrastructure.
- Worked closely with the senior management to propose improvements to the business infrastructure and submitted progress reports on various projects.
- Handled annual budget, ensured cost effectiveness and furthermore assisted the IT Director in planning IT budget needs with Capex and Opex costs.
- Designed and implemented various systems to include desktops, laptops, servers, network equipment, CCTV system, UPS, fiber/cat 6 cables, and software applications on head office and all restaurants.
- Engaged in installing, managing and maintaining Windows Server 2003, 2008, 2012 infrastructure, active directory, domains, and sites.
- Identified problematic areas and implemented strategic solutions in time.
- Engaged in administering and maintaining Avaya IP Office 500 v2 telephone system and call center implementation.
- Managed installation and configuration of HP P2000G3 FC/iSCSI storage, HP ProLiant servers DL380p G7, G8, HP DL360p G7, G8 servers and racks, CISCO L2/L3 Switches 4500, Catalyst 2960 and SF200/300 series, Cisco wireless AP AIR-LAP 1131AG and AIR-AP1242AG series, Cyberoam firewall 100a.

System Consultant at Diyar United Company
  • Kuwait - Al Kuwait
  • May 2011 to September 2012

Key Responsibilities:
- Participated in projects that apply technology solutions to business problems.
- Developed project documentation including project plans and work effort estimation. Evaluated new technologies/software and makes appropriate recommendations.
- Involved in installing, managing and maintaining Windows Server 2003, 2008 infrastructure, active directory, domains, and sites.
- Rendered adequate support to manage and configure Windows Server DNS, DHCP, GPOs, OUs, users, and groups.
- Associated with Microsoft virtualization (Hyper-V) implementing and design, SCVMM.
- Managed implementation, administration, and troubleshooting of Microsoft Exchange 2010.
- Conducted software packaging implementation like antivirus, SQL or any required software upgrade/update.
- Managed installation and configuration of SAN storage, raid, servers, and racks.

Application Support Engineer at Global Information Technology
  • Libya - Tripoli
  • February 2010 to April 2011

Key Responsibilities:
- Prepare project reports and documentation for new or modified software and hardware.
- Build and established training and development programs to increase technical and business acumen to provide faster resolution times and overall better technical service.
- Tracked the nature of various end-user requests to see what issues might be the most common, and ensured all technical areas of concern handled -
- Shouldered accountability to install and configure National ID (NID)/E-Passport application. Engaged in joining clients to NID domain and configuring user settings.
- Entrusted with the accountability to install and update all necessary software packages and patches. Involved in providing End users training and guidance on NID/E-Passport system.

Network & System Administrator at Al-Zaytoonah Private University
  • Jordan - Amman
  • July 2007 to January 2010

Key Responsibilities:
- Coordinated, and implemented network security measures to protect data, software, and hardware.
- Recommended changes to improve systems and network configurations, and determined hardware or software requirements related to such changes.
- Coordinated problem analysis of server software and hardware problems, found the resolution of server and storage related software problems, administered security and backup procedures for servers.
- Installed and configured Windows server 2000, 2003, and 2008 Active Directory and Domains. Managed Windows Server DNS, DHCP, GPOs, OUs, users, and groups.
- Engaged in Installing and Configuring ISA Server 2004/2006 and Forefront TMG Beta.
- Involved in managing and configuring Microsoft Exchange Server 2003.
- Configured and managed FortiGate-300A firewall. Handle ML ProLiant (HP) and PowerEdge (Dell) server’s hardware maintenance and installation.
- Provided training to all staff and employees and gave MCSE & CCNA courses training on University.

Technical Support & Help Desk at Menhaj Educational Technologies
  • Jordan - Amman
  • November 2006 to June 2007

Key Responsibilities:
- Resolved company end users issues and regularly followed up with software development teams with recommendations, updates and action plans.

Education

Bachelor's degree, Computer Engineering
  • at Al-Balqa’ Applied University (Faculty of Engineering Technology)
  • July 2006

Computer Engineering

High school or equivalent, High School
  • at Ayn Al-Basha Secondary School
  • January 2002

Secondary High School

Specialties & Skills

Microsoft Infrastructure
IT Strategy
IT Management
IT Infrastructure Management
IT Project Management
IT Budgeting and Strategic Planning
Negotiation and Vendors Management
Active Directory Domain, DNS, DHCP, GPO
COMPUTER HARDWARE
MICROSOFT PROJECT
Microsoft Windows Server 2003,2008,2012
NETWORK SECURITY
NETWORKING
IT Management
Project Management
IT Planning
IT Solutions Design

Languages

Arabic
Native Speaker
English
Expert

Memberships

Project Management Institute
  • PMP Candidate
  • March 2017

Training and Certifications

ITIL Foundation (Certificate)
Date Attended:
September 2011
MCSA 2012 (Certificate)
Date Attended:
June 2013
MCITP - Enterprise Aadministrator (Certificate)
Date Attended:
November 2009
Cisco Certified Network Associate (CCNA) (Training)
Training Institute:
TELEPROBE (Cisco Network Academy) Training Center
Date Attended:
July 2006
Duration:
60 hours
MCSE 2003 (Training)
Training Institute:
STS
Date Attended:
September 2007
Duration:
150 hours
Project Management Professional – PMP (Training)
Training Institute:
SAC for training
Date Attended:
August 2017
Duration:
35 hours

Hobbies

  • Chess