Ahmad Ali, Assistant Manager Operations

Ahmad Ali

Assistant Manager Operations

Haier

Location
Pakistan - Dera Ghazi Khan
Education
Bachelor's degree, Metallurgy and Materials engineering
Experience
4 years, 2 Months

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Work Experience

Total years of experience :4 years, 2 Months

Assistant Manager Operations at Haier
  • Pakistan - Dera Ghazi Khan
  • June 2023 to November 2023

Team management, Team leader, online complaint, CRM software, Direct reporting to Branch Manager, AC installation, AC default inspection, Return product query, Cash Back scheme handling in district area, Monthly technicians Billings query, Document management,

Operational Manager at TCS courier
  • Pakistan - Dera Ghazi Khan
  • October 2022 to May 2023

Handling all shipments, Entering shipments records in online system, Complaint Handling about lost shipments or damaged, Direct reporting to Branch Manager, Team management, Direct contact with customer if any query, Time management, Shipments in & out Details paper work, weekly meetings with regional office.

E-Khidmat Markaz Dera Ghazi Khan at Punjab Information Technology Board
  • Pakistan - Dera Ghazi Khan
  • March 2018 to February 2021

Dealing with customer, Filing Documents, Worked on CRM

Education

Bachelor's degree, Metallurgy and Materials engineering
  • at University Of The Punjab
  • May 2017

Evaluation of Electrolysis Nickel Deposition on Aluminum substrate and effects on its properties.

Specialties & Skills

Team Management
Document Control
Query Optimization
Management
Team Handling
Mining operations Project oversight
Problem-Solving
Maintaining high levels of accuracy and efficiency
Time Management
Key Performance Indicator
Teamwork and Collaboration Software Proficiency
Computer Skills

Languages

English
Beginner
Urdu
Expert

Training and Certifications

NEBOSH (Certificate)
Date Attended:
April 2024

Hobbies

  • Cricket