Branch Manager
MATCON Corp
مجموع سنوات الخبرة :11 years, 7 أشهر
Organizing and executing training programs for branch personnel
• Evaluating employee performance and providing feedback and coaching as needed
• Recognizing employee achievements and encouraging excellence in the work environment
• Developing and implementing sales plans
• Conducting regular sales and operations meetings
• Briefing employees on current sales goals, promotions, and other relevant information
• Organizing marketing activities and events for the branch
• Increasing brand awareness for the company within the community
• Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
• Resolving customer problems as needed
• Complying with all applicable laws and regulations for the industry within the region(s)
• Assessing market conditions and identifying opportunities
• Drafting forecasts and business plans
• Managing budgets, allocating branch funds, and defining financial objectives
• Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals
• Adhering to high ethical and professional standards
• Negotiating tender and contract terms
• Administering client accounts
• Analyzing costs and sales
• Preparing reports for head office
• Meeting regular sales targets
• Recording and maintaining client contact data
• Supporting marketing by attending trade shows, conferences and other marketing events
• Providing training and producing support material for the sales team
Sadly I did not continue for more than three months because the company has faced financial issues and there was a business decision to decrease all workforce 3 months after my hiring
I was responsible of:
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Perform sales and survey meetings
Product feedback and assessment
Market Surveys and Analysis
Training
Products:
o Gauge calibration
o RigSense 2.0 - 3.21
o MD Totco Tools
o BlackBox
o FloSurvey
o FloDrift
o Block Control System
o SoftSpeed
o WildCat Automatic Driller
o E-WildCat Automatic Driller
o Weight Indicator Calibration (Martin Decker)
o Data Entry Tour Sheet and Morning Report on
RigSense
o HMI Installation and Repair
o UPS Repairs
o H2S and LEL Sensor Calibration
o Fire Alarms and Fire System Calibration
o Baylor Controllers
o MSI System (Virtual DAQ)
o Top Drive Calibration (Varco)
o Hydraulic Control & Mechanical RPM Sensor
Calibartion
o Rig MS
o WellData
o DrillWell
o SynOpsis
Review and feedback of product performance
Install and Commissioning of NOV instrumentation, monitoring and optimization equipment
Equipment modification
Offshore and Land rig instrumentation installations, commissioning and modification.
Covering the African continent and the middle east region.
Site visits for maintenance.
Survey Equipment Runs
Products:
o Gauge calibration
o RigSense 2.0 - 3.21
o MD Totco Tools
o BlackBox
o FloSurvey
o FloDrift
o Block Control System
o SoftSpeed
o WildCat Automatic Driller
o E-WildCat Automatic Driller
o Weight Indicator Calibration (Martin Decker)
o Data Entry Tour Sheet and Morning Report on
RigSense
o HMI Installation and Repair
o UPS Repairs
o H2S and LEL Sensor Calibration
o Fire Alarms and Fire System Calibration
o Baylor Controllers
o MSI System (Virtual DAQ)
o Top Drive Calibration (Varco)
o Hydraulic Control & Mechanical RPM Sensor
Calibartion
o Rig MS
o WellData
o DrillWell
o SynOpsis
Automatic Driller installation, maintenance and monitoring
Blackbox Run
MD Totco Tool Run
SoftSpeed Installation and commissioning
RigSense Installation and commissioning
Block Control System Installation and Commissioning
IADC Report Automation and Training
During the five years of study in the higher technological institute; I have participated into many of the practical projects, training and subjects that are held as part of the educative program. I have surpassed expectations along with my Robotics team in the international robotics contest in 2009 and 2010 to perform and achieve high positions as second place and 5th place world wide. It is only a pleasure to work/manage/innovate in an environment that allowed us to have hands on experience with the today's highest of technologies and participate in a global event that takes place in an effort to produce high quality engineers with the know how to invent and and invest. My graduation project was a palatalizing robot and I have completed full study and documentation on the matter with practical implementation, illustration and discussion.
