Ahmd عشري

Worked as a Community Pharmacist for more than 3 years in different pharmacy settings, serving a wide range of customers and handling various healthcare needs.

Provided patient counseling, medication guidance, and customer support while ensuring high-quality service.

Gained experience in online pharmacy operations through working with El Masry Pharmacy website, including responding to customer inquiries, resolving complaints, following up on orders, and ensuring customer satisfaction.

Developed strong communication, sales, and customer relationship skills. Successfully contributed to achieving sales targets through effective product recommendations, customer engagement, and problem-solving.
Additional skills and experience include handling customer phone calls, understanding customer needs, managing difficult situations, and effectively de-escalating customer complaints while maintaining a professional and positive experience.

Experienced in workflow management and coordinating daily operations efficiently.

Able to translate medical content between Arabic and English and write medical articles and educational content.

Knowledgeable in using AI tools to improve productivity, communication, content creation, research, and daily work processes.