Director of IP
AlSardFiber
مجموع سنوات الخبرة :9 years, 0 أشهر
Helped the company grow their business and increase their revenue by creating new services, getting new customers and expanding their backbone all over Iraq provinces and cities.
Develop and Design IP/MPLS Backhaul for three of the Biggest 3G/GSM providers in Iraq, connecting the south region to the north of Iraq.
Develop and Lead new projects from research to design and implementation, using High-Level Design (HLD) gathered from customers and partner teams.
Design and implement IP/MPLS technologies like IPv4, IPv6, OSPF, BGP, MPLS, L3VPN, L2VPN, and STP.
Perform network capacity forecasts and implement infrastructure expansion to meet Service Level Agreements (SLAs).
Analyze and evaluate company IP/MPLS backbone performance to provide continuous improvement to the network infrastructure to achieve optimal performance.
Research and integrate new network and telecommunication technologies to meet new company needs or business requirements.
Handle escalated trouble tickets and resolve system problems, also worked closely with operation teams to implement the appropriate solutions and prevent future problems.
Assist in the development of company staff by providing technical training and guidance to network operation engineers.
Provide a senior-level review of network operation engineers activities to ensure that approved methods and procedures are followed.
Ensure delivery of standard network services by developing and assisting in the implementation and documentation of best practices in infrastructure maintenance and support.
Develop technical documentation detailing and describing the company IP/MPLS infrastructure and technologies.
Designed, implemented, and maintained the company BGP policies with Tier-1 Service Providers and downstream customers, to better utilize the company upstream links and to avoid traffic congestion in case of outages.
Researched and Tested the impact of adding a new technology or service on the current network infrastructure, like IPv6, NTP, Network Management, and various MPLS Applications including "VPLS, Inter-AS L3VPN, Carrier-Supporting-Carrier, etc".
Handled escalated tickets and complex design problems, and was always able to solve these problem and come up with a better design in a timely manner, which is translated to customers satisfaction and company increased production.
Designed, Implemented and maintained an EoMPLS to backhaul data network for one of the biggest GSM providers in Iraq, connecting their offices and HQ in all of Kurdistan. Using cisco 7600 and 12000 Routers and then migrated to VPLS using ALU 7750 SR routers.
Designed, Implemented, and Maintained, the country first CsC service connecting an ISP HQ in Baghdad with the city of Mosul.
Questioned and Reviewed every aspect of the existing network design, was able to better optimize the company Backbone OSPF and iBGP design. This helped me to quickly gain the respect and trust of my managers and helped me get involved in bigger network design and operations.
Developed and helped grow customers trust and loyalty relationship with the company by supporting and assisting customers with their network design and communications challenges facing them, this helped the company to be a preferred provider for IP/MPLS services.
Started a weekly Preventive Maintenance to solve and avoid a lot of problems the company systems were facing.This increased the company productivity and prevented failures.
Awarded a "Thank you Letter" by the Director General as a sign of gratitude for saving the company "75, 000 USD" by fixing the "GIS Department Digitizer". This device is used to digitize hand-drawn old maps to be processed by "ArcGIS" software. The company were unable to fix the digitizer since the vendor stopped supporting the product. Solved the problem and brought the digitizer back to production.
Implemented and Maintained "Iraq GIS National Network" a country-wide network connecting the company HQ in Baghdad to all of Iraq provinces. In each province the company has an office with field engineers collecting Geo-Data from all over Iraq, this data would then be administered to a central server "ArcGIS Server" to be processed and mined. The Network provided a range of services to field engineers in all sites, including access to the "ArcGIS" services at the HQ, voice and video conferences and File Sharing.
Started a "Supplier Evaluation" program, where data is collected from the Production departments about the quality of the raw materials, and from customers feedback provided by the marketing department, this data is then provided to the management to help make informed decisions.
Implemented and Maintained the Company First LAN Network, to connect all departments together. The network provided services to the company business applications "Production and Finance" used by Production, Marketing, Finance, and Management departments.
Implemented and maintained an Antivirus Solution "Kaspersky Antivirus Server" to solve problems caused by Viruses and Worms. Used this system to centrally deploy antivirus software, patches and updates to all client PCs connected to the network, as well as provide real-time monitoring for any suspicious activity on the network.
University of Technology 2001 – 2005 B.S.c. in Computer Science Engineering. Topics Studied: Computer Networks, Advanced Computer Architecture, Microprocessors and Microcontrollers, Control Theory, Advanced Mathematics and Numerical Analysis, Electronics Circuit Design, Digital Signal Processing, Operating Systems, Data Communications, High Level Programming (C/C++), Low Level Programming (Assembly), Computer Interfaces, Computer Modeling and Simulations, Digital Techniques, Electrical Machines.