Operation supervisor
Mercado
Total des années d'expérience :12 years, 7 Mois
Supervision and follow-up of each request separately from the beginning of its request by the client in terms of confirmation and receipt of the request and directing it to the operation process, careful examination, completion and delivery again to the client, selection and recruitment of new delegates and training them on the theoretical and practical work system, Providing cars to work for the company as an external supplier, organizing the process of car maintenance in the workshops and purchasing the necessary spare parts, following up on licenses and violations, making the necessary daily and monthly reports, setting the monthly incentive for each delegate
These tasks include all governorates.
- Creating a daily destination for agents through Google Maps and sending it to them.
- Follow up on the agents ’commitment to the destination sent to them.
- Follow up the movement of drivers from the warehouse to the customers.
Preparing daily reports on the movement of trucks.
Preparing daily reports on the performance of the agents.
- Placing customer locations on Google Maps.
Correcting addresses sent by agents if they are incorrect.
- Following up on the maintenance of trucks in the workshop and following up on the renewal of licenses for trucks and drivers.
Preparing a monthly report for the agents regarding attendance, departure and vacations.
Preparing a quarterly report on the performance of cars and a semi-annual and annual report.
Preparing a quarterly report on the performance of the agents and a semi-annual and annual report.
Supervisor for all operations starting from receiving all orders of customers from website of company created and sending it to collectors team to preparing and sending back to quality control team that make sure to be on good condition and then sending to delivery team to sending to customers on the perfect time and after that collecting cash from delivery team to sending to financial department and making calls to customers to getting feed back about our service quality
Managing Director in charge of evaluating the performance of all personnel at the center, solving problems with members, upgrading and modifying the member database, developing new subscription systems and offers to the general climate, and following up on all maintenance work at the center.
Writing all that the department head needs in terms of notes and reports, arranging visits and meetings, displaying daily correspondence for signature, following up on students' complaints and submitting them to the department head,
Informing the department head of the timing of attending the master’s and doctoral discussions, coordination between all departments during examination times for students, for the ease of their work
Preparing the daily and monthly attendance and leave report, preparing the salary report, preparing the monthly and annual leave report, preparing the sanctions report and advances for all security personnel and supervisors
59% وتقدير مشروع التخرج إمتياز