Manager , Application Expertise Center , ORACLE
ORACLE
مجموع سنوات الخبرة :25 years, 6 أشهر
Experience
And Skills
Summary
2006 to present, Region Manager, Application Expertise Center for ORACLE EMEA
People management, planning, development
Cost management, Budget planning
Team utilization, skills development & enhancement
Project management
Sharing with EMEA managers for the budget and training plan
Experience of Oracle Application R12 Installation, Architecture and administration
Experience of Oracle Application R12 advanced topology and upgrade
Experience of Database and Application PLATFORM Migration.
Experience of Oracle Application Tuning (by Gathering required information, performing resulted recommendation and Best Practice).
Experience of Oracle 11G, 10G and 9i RAC Technology.
Experience of Oracle Application 11i/R12 Multi Tier with 9i/10g/11g RAC.
Experience of Parallel Concurrent Processing (PCP).
Experience of Oracle Rapid Cloning and Autoconfig Technology.
Experience of Oracle Application 11i Multi Tier Installation and administration.
Experience of MW architecture topology and Integration with eBS & 3rd Party App
Experience of Oracle 9i/10g AS, WLS, OAM, SSO & OID
Experience of Oracle DB/Applications VERSIONS Upgrades and Migrations.
Experience of Oracle DB/Applications PLATFORM Migrations.
Experience of Oracle Applications DBA duties.
Experience of Oracle RDBMS (8i/9i/10g & 11g R2) DBA duties.
Experience of RMAN utilities and Veritas Backup solution.
Experience of SQL, PLSQL.
Experience of OEM & Grid Control.
Experience with UNIX SUN, HP, AIX and Linux systems
Experience of Windows OS.
Excellent command of English.
Employment History
Jun -2012 to Present, ORACLE
Manager, Application Expertise Center
Managing the application technology team (eBS Tech, MW & Hyperion) to provide a wide range of services for Customers
Who need consistent and proactive assistance with their Oracle IT systems.
People management, planning, development
Cost management, team utilization and skills enhancement
Review eBS/MW architecture design and topology.
Sharing with EMEA managers for the budget and training plan
Providing management, motivation and direction for the technical team and maintaining an internal community with other ACS teams.
Manage application technology competency requests/tasks queues/pools and assign the proper resources to deliver
Coaching and developing (training plans) the competency members.
RESPONSIBILITIES:
Develop and manage the eBS/Hyperion/MW team business and skills development plan
Follow up and motivate team engineers to achieve the highest utilization and solve any appeared issues with customers and delivery
Analyze and improve the team gab analysis according to business needs and organization vision
Assist Sales by providing presales support as needed
Working with the ACS Delivery to ensure internal and external needs are met
Review and ensure timely delivery of services
Assist ACS Delivery to plan for ACS customer and meet their service delivery plan
Develop and manage the new ACS services to improve and qualify the business and market needs
Overseeing the workload of the team to ensure even distribution of work
Maintain and enhance the feedback from delivery team to assure quality achievement
Contributing to identification of best fit resources for delivery of service in relation to competency areas
Working with Sales request/proposal for new ACS customers and working with TELESALES team in RFPs and new customer proposals
Responsible for Implementation of Advanced Oracle Technology Projects, all duties of Oracle Applications DBA and Oracle RDBMS DBA
Responsibilities Details:
Advanced Oracle Technology Projects:
Installation and Configuration of Oracle Application 11i on HP UNIX platform
Installation and Configuration of Oracle Application 11i (Multi Tier) with 9i RAC
Configuring Parallel Concurrent Processing (PCP) for 11i/9iRAC environment
Oracle Rapid Cloning for cloning Multi tier/ Multi node 11i environments
Applying Forms, Reports and JDK upgrades for Oracle Applications
Upgrade projects for Database and Oracle Applications
Migration of windows based Oracle DB/Applications to HP UNIX platform
Oracle Applications DBA responsibilities (10.7 & 11i):
Oracle Application installations (Multi Tier) for WIN & UNIX
Applying appropriate Patches, Mini packs, Family packs and Maintenance Packs
Mastering Oracle Application administration utilities Adadmin, Adpatch and Adctrl
Administrating Concurrent Processing and PCP
Administrating Printing (Pasta upgrades and configuration for Win2000 and HP UNIX)
Utilization of Metalink for online support
Oracle Databases Administration responsibilities (Oracle 7, 8i and 9i):
Administration of Oracle 9i RAC environment
Managing Database Storage and capacity planning
Installation and Utilization of OEM server
Performance Tuning procedures
Security and Data Access policies and procedures
Supporting Developing Teams for administration and application tuning tasks
Oracle Databases RMAN Backup and Recovery Responsibilities (Veritas-Netbackup ):
Managing backup strategy
Administering the tape library and the NetBackup server.
Managing the interfacing between NetBackup server and RMAN/Recovery Catalog database.
Planning and Monitoring of Backup and Disaster Recovery plans (Oracle RMAN )
Providing and testing Backup/Restore scripts through both RMAN and Veritas
on Win2000 and HP UNIX.
Oracle Certification (OCP) Oracle 8i DBA Track
Benha Higher Institute of Technology, Degree: Good (72%) Degree: Good (72%) Graduation Project: Simulation of human nervous system Project Degree: V.Good .