Sales Agent Executive
Vodafone Egypt Ordonya Store
مجموع سنوات الخبرة :3 years, 1 أشهر
• Utilize and manage customer relationship management system (CRM) to maintain all client and lead information.
• Performs other duties as assigned by management.
• Handle customers inquires and complaints.
• Provide customer with accurate information and right solutions.
• Sell Vodafone products and services and ensure proper collection of required documents.
• Enhance after selling service & provide total customer satisfaction.
• Identify new leads and gather the necessary information for submissions.
• A Providing high-level customer service.
• Selling products and services directly to consumers
• Understanding standard bank transactions, as well as common product and services.
• Identifying customer needs and recommending appropriate banking products or services.
• Working with various types of technology and software.
Accounting and calculations. Financial management and marketing. Tax accounting. Cost and budgeting. Revenue and income analysis. Establishing balance sheet. Cash flow statement. AML risk assessments.