Ahmed Abdel Halim, Experienced Technical Support Engineer

Ahmed Abdel Halim

Experienced Technical Support Engineer

Alcatel-Lucent

Location
Egypt - Cairo
Education
Diploma, PMP
Experience
20 years, 5 Months

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Work Experience

Total years of experience :20 years, 5 Months

Experienced Technical Support Engineer at Alcatel-Lucent
  • Egypt - Cairo
  • My current job since July 2007

Wireline Support Engineer for ALU Data equipment such as
7302 ISAM, 7301 ASAM, 7342 FTTU, 5523 AWS, 5530 NA, 7750 SR, 7710 SR, 7450 EES

Data Networks Implementation Engineer at ZTE
  • Egypt - Cairo
  • June 2006 to June 2007

1. Installing, Troubleshooting and configuring ZTE ATM Core Switches.
2. Installing, Troubleshooting and configuring ZTE IP and ATM Dslams.
3. Handling implementations of projects in coordinating with Pre Sales.

Senior NOC Engineer at EgyNet
  • Egypt
  • December 2003 to May 2006

B.SC in Engineering, Communication & Electronics Department, Faculty of Engineering Shoubra, Zagazig University.

• Graduation Project: Sound Studio Simulator by Designing and implementing a Frequency Impulse Response ‘FIR’ Digital Filter Using DSP.
Project Grade: EXCELLENT.

Education

Diploma, PMP
  • at AMEDEAST
  • March 2007

Project Management Professional

Bachelor's degree,
  • at Zagazig University, Faculty Of Engineering
  • August 2003

B.SC in Engineering, Communication & Electronics Department, Faculty of Engineering Shoubra, Zagazig University. • Graduation Project: Sound Studio Simulator by Designing and implementing a Frequency Impulse Response ‘FIR’ Digital Filter Using DSP. Project Grade: EXCELLENT.

Specialties & Skills

Outlook
Project Management
Technical Support
• Good Knowledge of GSM system operation (Attend summer training period in Vodafone VAS dept).
• Professional in using Word, Excel, Power Point, Outlook, and Microsoft Visio.
• Experience in ATM & Frame Relay Concepts.
• Very Good knowledge in Dynamic Routing Protocols (BGP, OSPF, EIGRP).
• Very Good knowledge in IP Protocols & Security Concepts.
• Good knowledge in DNS / Radius.
• knowledge of programming by c++ (cpluzpluz), java, assembly and html (university study).

Languages

English
Expert
Arabic
Expert