Business Sales Team Leader
IKEA
Total des années d'expérience :17 years, 9 Mois
Responsible to liaise with all levels of business organization to increase the member / customer of IB .
To achieve or exceed the allocated sales target by continuous follow up and updating the customers .
Manage accurate and timely market information related to opportunities, competition, changing trends and feed it back to IKEA business Group Leader .
Keeping management informed by submitting daily activity / itinerary report to IKEA Business Group Leader .
participate with the department in updating set sales plan and set sales goals .
Determine sales potential for new and existing customer through inquiry observation of periodical research .
Prepare and conduct sales presentation of products to new existing customers .
communicate to the department for unexpected increase of decrease in demand for products .
-Manage the retail showroom, ensuring that sales growth targets are achieved and exceptional customer service is delivered.
-Maintaining appropriate inventory, maximizing store appearance and efficiency of sales floor operations.
-Manage, motivate, coach, train and develop sales associates for optimum sales performance and excellent customer service
-Work closely with the store manager to ensure achievement of sales, retention, and quality targets.
-monitoring sales progress, both individually and as a team.
-Assist sales staff in achieving sales targets.
-Ensure items are in stock and maintain inventory.
-Handle customer complaints, questions and issues.
-Attend trade shows to identify new services and products.
-Identify future and current trends that appeal to consumers.
*daily Telesales to generate new leads
*daily visits to the taget customers ( Small and Medium enterprises)
*display and explain a business presenation to the decision maker.
*follow up for the existing accounts.
*Monthly/Annual planing for target achievement.
managing the sales to end consumer and manage the team work to achieve the company profitable relationship with the customers.