Projects Team Leader
The Translation Gate
مجموع سنوات الخبرة :21 years, 3 أشهر
- Localization Project Management Team Leader.
- Key Account's Operations Manager for the team is executing.
- Responsible for the team's coaching, performance and target achieved.
• Supervising a team of project coordinators, translators, engineers and desktop designers executing several localization projects.
• Co-operating with centralized Project Management Office, Production Units and Brand Directors on frequent bases to set innovations, production strategies and budgets.
• Conducting and designing frequent training courses for new comers and staff in several operation topics.
• Developing operations knowledge base by composing codes of conduct, documentation, technical instructions and quality measures for several accounts. And communicating the newly developed processes to the operations and production staff.
• Supervising the execution of projects handled by the team members and sign-off project plans.
• Supporting Marketing and Brand management team in overseas client visits and key accounts initiation and branding.
• Directly managing several production lines for large multilingual accounts such as: Dell, Microsoft, Canon, Ciena, Harley Davidson, General Electric and others.
A. Resource Management Activities:
• Managing the out-sourcing and supply chain process conducted from Kuala Lumpur Malaysia.
• Coordinating with business development and production team to achieve coverage objectives.
• Team leading of 6 in- country “Language Coordinators”. In charge for their performance, production and achieving objectives.
• Developing resources\vendors database according to allocation and production plans.
• Handling regional recruitment and conducting overseas visits to interview and train new candidates, preparing and updating job analyses for new available vacancies.
• Planning and conducting training courses for junior team members and new comers.
• Negotiating prices and capacities with vendors to maintain cost reduction and pricing plans (both B2B and Freelance providers), along with managing all vendor relation activities.
B. Project Management Activities:
• Managing US\Europe accounts supporting Sales and Marketing team by executing internal operations.
• Scheduling and organizing the available resources to complete executed projects, i.e. team allocation, time-frames, and financial resources.
• Assigning and supervising the production team, including in-house translators, freelancers, Publishing Specialists, and Engineers.
• Communicating with clients to present quotations, production flow and deliverables.
• Solving internal and external problems that occur during project execution concerning technical issues, resource allocation or finance.
• Inspect quality assurance to insure service viability and completeness.
• Delivering high quality products to the clients, on time, within budget, and making cost effective use of the available resources.
• Managing day-to-day operational aspects of a project and scope including internal invoices and purchasing orders on company's system to support administrative and financial cycle.
• In charge of the out-sourcing and supply chain management of European and Middle Eastern localization projects.
• Recruiting qualified freelance suppliers; receiving CVs and conducting interviews for vendors (directly, by phone, or via the internet).
• Coordinate Business to Business cooperation with external vendors and negotiate pricing plans and capacities to support marketing and production management sales plans.
• Coordinating between suppliers and project managers for resource allocation and project specifications.
• Planning of QA tests; examining resources and monitor development of the resources database.
• Receiving incoming mails and phones from customers requesting the company’s services and products and replying, providing full technical and financial information regarding VSAT.
• Initiating sales deals; achieved sales quota for the company’s services.
• Interfacing with customers to fulfill their requirements when requesting the company’s services and providing full technical and financial information regarding VSAT (Internet via satellite).
• E-Marketing activities, constructing and developing a database of prospective clients.
• Marketing research, sweeping and promoting products and services.
Freelance translator and self-employed English tutor.
• Military architectural draftsman, operating military drafting, mapping and topographic production.
• Training of junior topographers and draftsman.
• Entering data for item details and prices on chain store database.
• Displaying barcodes and control price changes for items at the retail outlet.
• Contemporary Human Resources Management Course: - Fundamentals of Human Resources Management. - Motivation and Employee Behavior Modification. - Staffing and Employment planning. - Recruitment and Selection Devises. - Pay Systems, Rewards and Compensation planning. - Labor laws and Employee Relations.
• Human Resources and Organizational Behavior: - Basics of Organizational Behavior and Human Resources Management. - Organizational Control and Reward Systems. - Job Design Principles. - Work Groups Dynamics And Group-Based problem solving.