Ahmed Abed, Key-Account Manager - Biomedical Engineer

Ahmed Abed

Key-Account Manager - Biomedical Engineer

Samadent

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, biomedical engineer
Expérience
9 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 8 Mois

Key-Account Manager - Biomedical Engineer à Samadent
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis octobre 2016

•Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
•Acquire a thorough understanding of key customer needs and requirements
•Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
•Ensure the correct products and services are delivered to customers in a timely manner
•Serve as the link of communication between key customers and internal teams
•Resolve any issues and problems faced by customers and deal with complaints to maintain trust
•Play an integral part in generating new sales that will turn into long-lasting relationships
•Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
•Serve as the lead point of contact for all customer account management matters
•Build and maintain strong, long-lasting client relationships
•Negotiate contracts and close agreements to maximize profits
•Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
•Ensure the timely and successful delivery of solutions according to customer needs and objectives
•Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
•Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
•Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
•Prepare reports on account status
•Collaborate with sales team to identify and grow opportunities within territory
•Assist with challenging client requests or issue escalations as needed


Solid experience with CRM software (e.g. Zoho CRM)

Biomedical engineer à Rayan
  • Arabie Saoudite - Riyad
  • octobre 2014 à octobre 2016

Work as a Medical Rep. at RAYAN company for lab equipment and responsible for company sales by representing company’s products to costumers ( KFMC, SF, Military Hospital, National Care Hospital, SGH, Sanad Hospital, Al Hamad Hospital, and most Polyclinics in Riyadh) ... Work as Biomedical Engineer for (Dental Unites, CBC Devices, Chemical Analyzer, ELISA) maintenance at RAYAN company

Éducation

Baccalauréat, biomedical engineer
  • à el shorouk academy
  • mai 2014

B.Sc. On High Institute of Systems and Biomedical engineering El Shorouk Academy May,2014

Specialties & Skills

Biomedical Engineering
Medical Devices
Smart, Creative and Analytical thinking
Hard working, team working
Excellent Computer Knowledge
Self motivation

Profils Sociaux

Site Web Personnel
Site Web Personnel

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Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

3D printing - HP (Certificat)
Date de la formation:
September 2018
MRI - Canon (Certificat)
Date de la formation:
September 2018
B2B Sales - Microsoft (Certificat)
Date de la formation:
September 2018
A Guide to Noninvasive Ventilation - Philips (Certificat)
Date de la formation:
July 2018
Business Communications (Certificat)
Date de la formation:
July 2018
IBM Blockchain Essentials - IBM (Certificat)
Date de la formation:
July 2018
Customer Relationship Management (CRM) (Certificat)
Date de la formation:
June 2018
Effective leadership (Certificat)
Date de la formation:
June 2018
Pacemakers and the ECG - Medtronic (Certificat)
Date de la formation:
June 2018
Principles of Computed Tomography - Canon Medical (Certificat)
Date de la formation:
June 2018
Sales forecasting (Certificat)
Date de la formation:
June 2018
Strategic Planning (Certificat)
Date de la formation:
June 2018
Technical Training on Biostar devices by Scheu Dental - Germany (Formation)
Institut de formation:
Scheu Dental Gmbh
Date de la formation:
May 2017
Technical Training on Biostar devices by Scheu Dental - Germany (Formation)
Institut de formation:
Scheu Dental Gmbh
Date de la formation:
May 2017
Technical Training on Biostar devices by Scheu Dental - Germany (Formation)
Institut de formation:
Scheu Dental Gmbh
Date de la formation:
May 2017
Technical Training on Linear Chemicals Devicesc (Formation)
Institut de formation:
Linear - Spain
Date de la formation:
March 2015
Technical Training Sigma ELISA Devices (Formation)
Institut de formation:
Sigma USA
Date de la formation:
January 2015
Technical Training "Dental Unites" by Bioservice and Trading Group, Bahgat Group (Certificat)
Date de la formation:
May 2016
Technical Training Portable X-ray Machine (Formation)
Institut de formation:
Dexcowin
Date de la formation:
December 2016
Frasaco Products (Formation)
Institut de formation:
Frsasco
Date de la formation:
January 2017
Technical Training on EPED Devices (Formation)
Institut de formation:
EPED
Date de la formation:
February 2017
Orisline Dental Software (Formation)
Institut de formation:
Orisline
Date de la formation:
March 2017
Technical Training on LM Devices (Certificat)
Date de la formation:
November 2017

Loisirs

  • Online Training