In-stock Manger - Home Appliances
Souq.com
Total years of experience :16 years, 11 Months
Manage inventory availability and inventory health including: improved instock, inventory planning, vendor operational improvement (efficiency, fill rates, lead time), forecasting, and shrink reduction
Drive cross-functional strategic initiatives to improve customer experience and overall cost structure of the business
Perform complex business analysis to identify business opportunities to improve revenue and profitability
Partner with internal teams to develop tools, automation, and process
Managing end to end relationship and performance for top souq.com marketplace sellers.
Achieve targets for revenue, listings and customer experience metrics (cancellation rate, late shipment rate etc) for sellers.
Work as consultants with sellers to help them grow their business on souq.com
Understand and resolve seller issues by working with internal and external teams.
• Develops all the required business plans and sales strategies for all the customers that will lead to achieve the annual target with a tangible growth.
• Build up a very strong relationship with all the customers.
• Enhance the visibility in the market via branding the rented display areas.
• Manage and control the credit facilities and adhere to the company credit policy.
• Responsible for achieving sales budget and executing the sales forecast.
• Stick to the all company’s policies and rules
Develop all the required marketing activities (promotions, exclusive products and POSM).
Develop a Plano-gram per each customer to standardize the way of the in the market.
Enhance the visibility in the market via branding the rented display areas
• Stick to the all company’s policies and rules.
• Work with the marketing team to develop all the required marketing activities (promotions, exclusive products and POSM).
• Build up a very strong relationship with all the customers.
• Determine the appropriate number of SKUs per customer that customer should deal with.
• Propose the key performance indicators..
• Train and develop the selling skills of the sales team via submitting it to the Human Resources team.
• Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
• Responsible for achieving sales budget and executing the sales forecast.
