Technical Support consaltant
Sutherland global services
Total years of experience :14 years, 4 Months
*Working As A Customer Service Representitive in Sutherland Global services BPO CO. for the following accounts
* AT&T WEST (California & Nevada ) account (English) for billing and resolving complains.
From 01/01/2011 Till 07/01/2012.
*Bell Canada As a Cross skilled agent for Technical Support Business Internet
And Technical support for Resellers ( Phone Repair )
From 07/01/2012 Till Now.
Maintain helpful customer service, process sales quickly, accurately,
and efficiently, and cash register operations
· Ensure each customer receives outstanding service by company standards
· Accurately and efficiently ring on registers and maintain all cash at registers
· Maintain orderly appearance of register area and supplies stocked
· Perform other tasks as assigned from time to time by store management
· Issuing receipts, refunds, credits or change due to customers