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Ahmed Aboelnaga, customer service and sales

Ahmed Aboelnaga

customer service and sales·Auto Galal

United Arab Emirates

Bachelor's degree, Education And Social Work

Work experience

Total years of experience: 8 years, 0 months

customer service and sales

January 2020 - December 2022

Auto Galal

Damanhur, Egypt

January 2020 - December 2022

handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

administrative supervisor

January 2017 - December 2020

Agro Delta for import and export

Damanhur, Egypt

January 2017 - December 2020

responsible for the overall administrative functions and workflow of the department while supervising other administrative staff, office managers and assistants.

Company industry:
Agriculture & Crop Production
Job role:
Farming and Agriculture

sales manager

January 2015 - January 2017

Scientific Engineering Office

Damanhur, Egypt

January 2015 - January 2017

responsible for hiring and firing, identifying where training is needed and providing it, mentoring sales reps, and assigning sales territories

Company industry:
Agriculture & Crop Production
Job role:
Customer Service and Call Center

Education

Higher Institute Of Social Work

September 2011

September 2011

Bachelor's degree, Education And Social Work

Egypt

GPA (point): 4 out of 4

GPA (point): 4 out of 4

Bachelor degree

Skills

Callcenter
Expert
Callcenter
Expert
Telesales
Expert
Telesales
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Adaptability
Expert
Adaptability
Expert
Quick Witted
Expert
Quick Witted
Expert
Work under Pressure
Expert
Work under Pressure
Expert
Communication Skills
Expert
Communication Skills
Expert
Team Management
Expert
Team Management
Expert
Computer
Expert
Computer
Expert
Negotiations Skills
Expert
Negotiations Skills
Expert
Management
Expert
Management
Expert

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
Experience
Jan 2022

Hobbies

  • Reading
  • Music
  • Computer