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Ahmad Abu Ayyash, IT Manager

Ahmad Abu Ayyash

IT Manager·Embassy of Jordan

United States

Bachelor's degree, Computer Science

Work experience

Total years of experience: 19 years, 1 months

IT Manager

October 2019 - Present

Embassy of Jordan

District of Columbia, United States

October 2019 - Present

- Coordinating and leading computer and network-related activities at the Embassy and implementing computer systems, in addition to managing telecommunications systems and electronic support systems.
- Monitoring the Embassy’s network security and mitigating threats and system breaches.
- Administering Microsoft 365 and cloud database management, and managing the Embassy’s ERP system.
- Determining IT needs to fulfill the Embassy’s information systems requirements.
- Restructured Embassy’s Cisco operating system and phone lines.
- Managing Embassy’s SharePoint sites and related applications.
Company industry:
Public Administration
Job role:
Management

IT Development & Operations Manager

December 2015 - September 2018

Jitan Group

Amman, Jordan

December 2015 - September 2018

- Oversaw IT department operations and managed related ERP systems, monitoring, and control processes.
- Managed the company’s ISO certificate accreditation process.
- Managed IT operations in congruence with the Exportation & Logistics, Graphic Design, and Social Media Departments.
Company industry:
Industrial Production
Job role:
Information Technology

Information & Data Management Assistant

September 2014 - July 2015

Save The Children - Jordan / UNICEF Partner

Amman, Jordan

September 2014 - July 2015

- Managed the Development of the Database system project.
- Managed data flow and its implementation in database systems and extracted reports using SAP Crystal Report.
- Monitored quality assurance and control of the database system functionality.
- Created development plans to enhance system efficiency.
Company industry:
Non-profit Organization
Job role:
Information Technology

Business Development Manager

November 2013 - May 2014

Plusfd.com (Facebook Directory)

Amman, Jordan

November 2013 - May 2014

- Managed project development aspects between Amman and Dubai company branches.
- Contributed to the development and refinement of the company’s vision and strategy.
- Liaised between department and executive heads on the implementation of the company’s strategic and operational plans.
Company industry:
Marketing
Job role:
Administration

Sales Officer

February 2012 - December 2012

Specialized Technical Services (STS)

Amman, Jordan

February 2012 - December 2012

- Achieved sales objectives for assigned industries by promoting and selling products and services.
- Developed new and existing accounts within STS sales strategies framework and customer partnerships.
- Prepared and submitted technical and financial proposals that were continuously adopted.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Software Engineer and Quality Assurance

January 2011 - January 2012

Proign Creative Media and Web Solutions

Amman, Jordan

January 2011 - January 2012

- Conducted quality assurance audits of various software products.
- Created company website and mapping functionality.
Company industry:
Software Development
Job role:
Quality Control

Sales Supervisor & Research and Development Officer

January 2005 - January 2011

Fun Directory

Amman, Jordan

January 2005 - January 2011

Sales Supervisor / Marketing / Customer Service / Research and Development
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Management

Education

Balqaa Applied University

January 2012

January 2012

Bachelor's degree, Computer Science

Jordan

GPA (point): 2.67 out of 4

GPA (point): 2.67 out of 4

Computer science majors are strong logical thinkers and problem solvers who use computers and computational processes to build websites, mine data and more. Students in a computer science major enter the dynamic world of technology, studying topics like artificial intelligence, software design and computer graphics.

Skills

Sales Management
Expert
Sales Management
Expert
Product Management
Expert
Product Management
Expert
Software Quality Assurance
Expert
Software Quality Assurance
Expert
Business Development
Expert
Business Development
Expert
Enterprise Solutions
Expert
Enterprise Solutions
Expert
Sales Activities
Expert
Sales Activities
Expert
Programming
Intermediate
Programming
Intermediate
Internet applications
Expert
Internet applications
Expert
MS Office
Beginner
MS Office
Beginner
Procurement
Intermediate
Procurement
Intermediate
Sales Managment
Expert
Sales Managment
Expert
Product Management
Intermediate
Product Management
Intermediate
Pre-Sales (IT Infrastructure)
Intermediate
Pre-Sales (IT Infrastructure)
Intermediate
SEO (Search Engine Optimization)
Expert
SEO (Search Engine Optimization)
Expert
Social Media
Intermediate
Social Media
Intermediate
Managment
Intermediate
Managment
Intermediate
Business Development Management
Expert
Business Development Management
Expert
SAP Crystal Reports
Intermediate
SAP Crystal Reports
Intermediate
Database
Intermediate
Database
Intermediate
Analysis
Intermediate
Analysis
Intermediate
Systems Development
Expert
Systems Development
Expert
Project Management Professional (PMP)
Intermediate
Project Management Professional (PMP)
Intermediate
Sales Management
Expert
Sales Management
Expert
Software Quality Assurance
Expert
Software Quality Assurance
Expert
Business Development
Expert
Business Development
Expert
Enterprise Solutions
Expert
Enterprise Solutions
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Training
PMP (Project Management Professional)
New Horizon Training Center
May 2015

Hobbies and interests

Basketball, Swimming, Gym, Movies, IT, Technologies, Hanging out with friends