Ahmed AbuElNaga, Sales Manager

Ahmed AbuElNaga

Sales Manager

Laser Network Solutions

Lieu
Bahreïn - Manama
Éducation
Baccalauréat, Accounting
Expérience
15 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 4 Mois

Sales Manager à Laser Network Solutions
  • Bahreïn - Manama
  • Je travaille ici depuis mars 2019
Product Manager à Global Integrated Solutions
  • Egypte - Le Caire
  • août 2017 à mars 2019
Product Manager à Al Kharafi Group - EMAK
  • Egypte - Le Caire
  • juin 2016 à août 2017

RICOH Product Manager

Setting up sales targets, planning and achieving targets with principals and sales team.
Responsible for budget, training and business development.
Provide initial volume planning and on-going sales forecasts to maintain product availability.
Product research, market pricing analysis, competitor analysis, price implementation and product growth analysis.
Organize site visits and product trials for prospective customers and report results to relevant concerns.
Negotiating orders terms and conditions to meet both client and company needs.
Implementation of marketing campaigns, support material, point of sale and training materials.
Recommendations for further development.

Business Development Manager à Smartec Egypt
  • Egypte - Le Caire
  • janvier 2014 à juin 2016

Working on improving organization’s market position and achieve financial growth.
identifying business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
Working with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximizing the revenue of our organization.
Finding potential new customers, present to them and ultimately converting them into clients.
Set up meetings between client decision makers and company’s practice leaders/Principals.
Monitoring competitor's behavior and participating in price positioning.
Part of my job is developing people awareness and skills.
Reporting to Sales & Marketing Director.

Store Manager à Etisalat Egypt
  • Egypte - Le Caire
  • juillet 2013 à janvier 2014

Ensure compliance to policies & procedures, handle and keep records of cash & inventory to maintain accurate data, positive and effective involvement in implementing the retail plan.
Reporting to Regional manager

Retail Sales Executive à Etisalat Egypt
  • Egypte - Le Caire
  • septembre 2011 à juillet 2013

Achieving individual sales monthly target, net activation 100% (Quantitative), enhance after selling service & provide total customer satisfaction and ensure proper collection of required documents

Trainer (Du, International Account) à Xceed Contact center (COPC certified), Smart Villaget
  • Egypte - Le Caire
  • octobre 2010 à septembre 2011

Preparing training material, setting training outlines, delivering soft skills and products & services training.
Reporting to Training supervisor.

Peer-mentor (du, International Account) à Xceed Contact center (COPC certified), Smart Village
  • Egypte - Le Caire
  • février 2010 à octobre 2010

Leading new comers till joining the operation, setting action plans for improvement, monitoring and coaching the team according to Monitoring Criteria.
Reporting to the Account manager & the training team.

Assist Team (du, International Account) à Xceed Contact center (COPC certified), Smart Village
  • Egypte - Le Caire
  • juillet 2009 à février 2010

Delivering daily briefing, assisting floor inquiries, handling hard calls and customers’ call backs.

Customer Care Representative (du, International Account) à Xceed Contact center (COPC certified), Smart Village
  • Egypte - Le Caire
  • janvier 2009 à juillet 2009

Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction

Éducation

Baccalauréat, Accounting
  • à Helwan University
  • juin 2008
Etudes secondaires ou équivalent, Mathmatics
  • à Maadi Canal Language School - Thanawya Amma
  • juin 2004

Specialties & Skills

Training
Customer Service
Leading By Example
Business Development
Analytical and problem solver
Outstanding interpersonal, communication and relationship Skill
Motivate, stimulate, and inspire others to perform their best
Team player and customer service oriented

Profils Sociaux

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Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Creative Problem Solving (Certificat)
Date de la formation:
December 2013
Valide jusqu'à:
January 9999
Train The Trainer (Certificat)
Date de la formation:
October 2010
Valide jusqu'à:
January 9999
Time Management (Certificat)
Date de la formation:
December 2012
Valide jusqu'à:
January 9999
Sales Ambassadors (Certificat)
Date de la formation:
November 2011
Valide jusqu'à:
January 9999
3D Training (Formation)
Institut de formation:
Etisalat Green Academy
Date de la formation:
July 2013
Durée:
72 heures
Soft skills and communication skills (Formation)
Institut de formation:
Xceed COPC Certified
Date de la formation:
December 2009
Durée:
72 heures
Leading & managing people (Certificat)
Date de la formation:
February 2013
Valide jusqu'à:
January 9999

Loisirs

  • Science Fiction Books
  • Football
  • Karate
    Black Belt - Egypt National Team
  • Travelling
  • Strategic Games
  • Diving
    3 Stars