أحمد عادل عبد العزيز محمد داود داود

Director OF IT
 Member of the Executive Committee for Digital Transformation at the Ministry of Business Sector and the Holding Company for Spinning, Weaving and Clothing.
 Member of the Information Technology Infrastructure Committee at the Ministry of Business Sector and the Holding Company for Spinning, Weaving and Clothing.
Responsibilities:
 Directing the sourcing and implementation of new software and hardware.
 Formulating and implementing business continuity and disaster recovery plans.
 Coordinating IT activities to ensure the availability of network services and data.
 Identifying future challenges in the IT landscape and developing mitigation strategies.
 Overseeing departmental budgeting and forecasting within the organization.
 Directing IT staff recruitment and directly supervising employees.
 Identifying security vulnerabilities and eliminating them with strategic solutions.
 Identifying and recommending new technology solutions.
 Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
 Design, develop, implement and coordinate systems, policies and procedures.
 Ensure security of data, network access and backup systems
 Act in alignment with user needs and system functionality to contribute to organizational policy.
 Identify problematic areas and implement strategic solutions in time
 Audit systems and assess their outcomes.
 Preserve assets, information security and control structures.
 Handle annual budget and ensure cost effectiveness.

Manage information technology and computer systems.
▪ Plan, organize, control and evaluate IT and electronic data operations.
▪ Manage IT staff by recruiting, training and coaching employees, communicating
job expectations and appraising their performance.
▪ Design, develop, implement and coordinate systems, policies and procedures.
▪ Ensure security of data, network access and backup systems.
▪ Act in alignment with user needs and system functionality to contribute to
organizational policy.
▪ Identify problematic areas and implement strategic solutions in time.
▪ Audit systems and assess their outcomes.
▪ Preserve assets, information security and control structures.
▪ Handle annual budget and ensure cost effectiveness.
▪ responsible for maintaining all systems on-site and remotely.
▪ day-to-day colleagues can range from Engineers, Operators, Security
Practitioners, Product Managers and others throughout the company.
Technical Experience:
▪ -Network administration.
-Install and create new Domain Controller.
-Design network and implementing and maintenance.
-Set security and privilege levels.
-FCS call accounting system.
-FCS voice mail system.
-Micros System.
-Electronic key system.
-Sophos Enterprise system.
-Widows update services.
-Material Control.
-Group Wise.
-OnQ System.
-PABX system.
-Backup Exec.
-Birch Street.
-Microsoft Exchange administration and monitoring.
-Call Accounting system administration.
-VNC administration and monitoring.
-Help desk for Win XP, Vista, Win7, office 2003, office 2007, 2010, 2011.
-Troubleshooting hardware and software (PCs and Servers)
Problems.
▪ -Administration of network printers, scanners, and Faxes.
-Galaxy System for (ticketing and F&B) administration.
-Internet connection administration. (Leased line).
-Backup policy using windows tool.
-Follow up to date technology and always update and enhance
the available software and hardware.
-Follow up to date technology and always update and enhance.
-Install and deploy antivirus and anti-spam.
-Contact suppliers to get offers of software and hardware.
-Responsible for all office equipment maintenance agreements
And follow up .
-Send report weekly to IT cluster Manager with IT Department
Last update and pending issues.
-Manage VPN Connection.
-Working in incident management policy environment.
-Ticketing system hp open view (OVSD).
-Ticketing system (SM .09).
-Additional reports application.
-Active sync.
-Symantec Antivirus.
-Black berry (BB) email configuration.
-Lync 2010 (Communicators).
-Supply chain.
-Dmware support.
-Outlook

• Setting project goals and coming up with plans to meet those goals.
• Maintaining project timeframes, budgeting estimates and status reports.
• Managing resources for projects, such as computer equipment and employees.
• Coordinating project team members and developing schedules and individual responsibilities.
• Implementing IT strategies that deliver projects on schedule and within budget.
• Using project management tools to track project performance and schedule adherence.
• Conducting risk assessments for projects.
• Organizing meetings to discuss project goals and progress budgeting estimates and status reports.
• Managing resources for projects, such as computer equipment and employees.
• Coordinating project team members and developing schedules and individual responsibilities.
• Implementing IT strategies that deliver projects on schedule and within budget.
• Using project management tools to track project performance.
• Conducting risk assessments for projects.
• Organizing meetings to discuss project goals progress.

Network administration.
-Install and create new Domain Controller.
-Design network and implementing and maintenance.
-Set security and privilege levels.
-FCS call accounting system.
-FCS voice mail system.
-Micros System.
-Electronic key system.
-Sophos Enterprise system.
-Widows update services.
-Material Control.
-Group Wise.
-OnQ System.
-PABX system.
-Backup Exec.
-Birch Street.
-Microsoft Exchange administration and monitoring.
-Call Accounting system administration.
-VNC administration and monitoring.
-Help desk for Win XP, Vista, Win7, office 2003, office 2007, 2010, 2011.
-Troubleshooting hardware and software (PCs and Servers)
Problems.
 -Administration of network printers, scanners, and Faxes.
-Galaxy System for (ticketing and F&B) administration.
-Internet connection administration. (Leased line).
-Backup policy using windows tool.
-Follow up to date technology and always update and enhance
the available software and hardware.
-Follow up to date technology and always update and enhance.
-Install and deploy antivirus and anti-spam.
-Contact suppliers to get offers of software and hardware.
-Responsible for all office equipment maintenance agreements
And follow up .
-Send report weekly to IT cluster Manager with IT Department
Last update and pending issues.
-Manage VPN Connection.
-Working in incident management policy environment.
-Ticketing system hp open view (OVSD).
-Ticketing system (SM .09).
-Additional reports application.
-Active sync.
-Symantec Antivirus.
-Black berry (BB) email configuration.
-Lync 2010 (Communicators).
-Supply chain.
-Dmware support.
-Outlook 2010, 2013, 2016, 2019 configuration & support
-HP service manager (GSM).
-configure e-mail on Samsung device.
-Troubleshooting different programs and application issues like: Attendance, Communicator, HFM, Office, remote access, Installing SCCM client process, Printers, Juniper network, live meeting, Additional
-Mange admin & users rights and privilege through AD.