Regional Sales Director
EagleBurgmann KSA
مجموع سنوات الخبرة :14 years, 6 أشهر
Primary Responsibilities (management, Sales, Business development):
Implement overall business management/sales strategy in the Middle East region in line with the strategic business plan from EagleBurgmann Division Expansion Joints (DIVEJ).
Manage EagleBurgmann Expansion Joints sales and service organization (6 people) in the region to develop sales and significantly grow market shares
Organize and provide product & application trainings for expansion joints regional staff
Facilitate cooperation with different production sites (United States, Denmark, India, Singapore)
Regular visits to customers and engineering support for chosen projects
Project Manager function over special projects in the region
Coordinate and support business development activities with International Projects function within RMT ME.
Update and train the sales team on any new product development, sales techniques, technical aspects of products and services
Prepare monthly business report to regional and divisional Management
Projects responsibilities:
Coordination, supervision and inspection on projects sites to make sure smooth work flow.
Supervise and inspect the team at site to make sure the team comply with health and safety rules and regulations, environmental policies and general duty of care, including promoting safe behaviors, confront any unsafe act, and eliminating any unsafe condition
Review engineering drawing with technical person to make sure everything match as required.
Attend technical meeting with concern department to plan and meet the project timeline.
Achievement:
• Organize sales department by hiring and assigning sales persons for each area in Saudi Arabia to cover the market in more effective way.
• Link EagleBurgmann name and our distributor in Saudi Arabia with all key customers purchasing system.
• Sign contract with SABIC for 2 years.
• Increase sales by 30% in 2014.
• Establish wide customer base for the business.
• Register the company with EPC contractors in the kingdom.
• Register the company with private companies (chemical and Petro-chemical).
• Increase the awareness of products and services to customers.
Sales Achieved of SAR 8M
Feb 2010-To Present Dow Corning -Manama, Kingdom of Bahrain
Dow Corning is the manufacturer of MOLYKOTE Specialty lubricant and Dow Corning industrial sealant.
Working with PI Department (performance industries department) . Working as Business development Manager for Middle East.
Responsibilities:
• To develop the business of MOLYKOTE Specialty lubricant and Dow Corning industrial sealant in Middle East.
• Manage distribution partner network for targeted market segments.
• Identify, select, evaluate, and monitor distribution performance.
• Develop and train distributors to become experts in the company's portfolio of products
• Develop new business opportunities
• Manages and develops relationships with decision makers
• Create demand for products directly with end user/customers
• Participate in local and regional trade shows
• Extensive travel within the assigned region
• Assist in the direct sales of BW full range of products
• Manage local project opportunities by identifying, implementing and co-coordinating a strategy to win the business
• Ensure that the distributor annual evaluation done on time as well as the quarterly business review.
• Ensure that Distributor Sales Managers are aligned with the brand sales, distribution and display objectives
• While dealing with Distributor personnel, maintain professional attitude in line with the company business conduct policies and general business ethics.
• Maintain 3+1 months' stocks in distributor warehouses across KSA market, Bahrain and Kuwait.
26 April 2009- Feb 2010 Ali A. Atamimi Trading Company -Dammam, KSA
• Industrial Services Division-Working as ARC Sales Manager for Saudi Arabia
Responsibilities: • Promoting products and services of protective coating of US group A.W. Chesterton ARC composite coating in Saudi Arabia.
• Highlight new areas for business development & expansion with Saudi Aramco, SABIC, SWCC, SECECO and other petrochemical companies.
• Managing & directing all Sales and Marketing activities.
• Prepare Business plan & Action plan to achieve Sales Target.
• Provide strategic leadership, direction & guidance to the Sales force.
• Expand and develop customer base.
• Understanding of customer needs and expectations and handles all customers complaints or concerns appropriately and in a timely manner to ensure customer satisfaction.
• Follow up after sales activities & ensure Customer satisfaction in all assigned areas of responsibility.
• Provide technical support to providing to engineers and working closely with maintenance departments, refineries, Gas plants, mechanical service shops.
• Maintaining strong relationship with customers and conducting presentations and demonstrations as required and actively promoting new products.
• Follow up undergoing & upcoming projects in KSA with customers and contractors to secure orders.
• Seek out competitor information, maintain knowledge of new developments in the market place and communicate information to the General Manager.
• Prepare and coordinate proposals and sales contracts.
• Follow up closely on sales performance and take remedial actions when necessary
• Monitor and follow-up on outstanding payments.
• Check in stock level and enhance availability.
• Maintaining the relationship and continuously visiting customers and actively seek new business opportunities.
• Participate in trade shows to promote company products
Feb. (2006) - April2009 Al-Khorayef Petroleum Co. Ltd.
(WEPCO- Al-Khorayef Factory for Re-engineering & Manufacturing of Spare Parts)
• Sales Department- Working as Oil & Gas Account Manager.
• Handling Saudi Aramco kingdom wide & providing service solutions to engineers.
• Working with maintenance departments, refineries, Gas plants, mechanical service shops)
• Handling all inquires from Saudi Aramco for all types of pumps and other cast able components, stationary any rotating such as: impeller, diffuser, casing, discharge head column pipe, intermediate, bell mouth etc
• Providing all necessary technical support to upgrade original material of components to the best grade of stainless steel material that fit the media of pumps.
• Handles customer complaints and technical enquiries and resolves them with the assistance of the other concerned departments (QC, Production, Planning etc.)
• Conducts customer satisfaction surveys and customer complaints corrective actions report. Resolve issues to achieve successful sales and maintain support quality and relationship integrity.
• Manages and develops relationships with decision makers in Saudi Aramco.
• Providing all necessary technical support to engineers to upgrade material of pumps components.
• Achievements: • Register the company in Saudi Aramco.
• Increase the sales by 100% for the year 2008.
• Increase the sales by 400% 2007-2008.
• Establish and build up wide customer's base to the company including Saudi Aramco, SABIC affiliates, SCECO and government affiliates.
Oct. (2002) -Jan (2006) Carrier Saudi Service Co. (Al Khobar)
• Working as Mechanical & Service Sales Engineer of HVAC equipment and services in Service Division responsible for identifying and developing customers for the service division's products such as:
• Replacement of A/C Machinery including chillers and airside.
• Repair and refurbishment jobs
• Indoor air quality ( Duct cleaning & installation of UVC lamps) Only in Carrier Saudi Arabia
• BlyGold coating (Condensers' fins anticorrosion coating)
• Maintenance contracts: • Preventive maintenance, remote monitoring (service link) and full protection plan contracts.
• Respond to customers' inquiries and introduce the appropriate product that mostly meets their technical & financial requirements.
• Prepare quotations after taking into consideration material and manpower costs and ensure it's within company policies and guidelines
• Follow up on quotations with technical support, commercial negotiations, and convince the customer to place the order
• Follow up with Supervisors & technicians to ensure customer satisfaction during execution of order.
• Follow up contracts renewals
• Ensure continual and systematic personal contact with all customers - Key persons (Consultants, Owners and Contractors) in HVAC market.
• Promote service business in remote locations.
2001-Sep. 2002 Gulf Packaging Company.
(Production supervisor, responsible for:)
• Operating and monitoring Production lines.
• Quality control of Production lines.
• Preparing production report.
• Preparing raw materials issuance and production related documents.
• Supervising equipment inspection & maintenance during shutdown.
• Checking other production areas at night shift.
June-Dec. (1999) Al Zamil Air Conditioning Company.
(Cooperative Training Program)
Applied Product Department.
• Involved in production of all types of A/C units.
• Supervised the assembly lines.
• Involved in the frequent testing for quality.
2001) • Bachelor Degree in Applied Mechanical Engineering from King Fahd University of Petroleum & Minerals, Dhahran-KSA. SHORT TRAINING COURSES • Advance Sales Communicattion Skills • Improving your sales skills. • Carlyle Compressors. • Commercial Package Rooftop & Vertical Air Conditioners. • Understanding variable volume & variable temperature. • Fan sound & sound ratings, integral AC motor selection & Application guide for fan. • Commercial load Estimating. • Comfort HVAC-Product categories. • Commercial system Design. (Carrier Zoning System) • UVC-Technology (Installation and Selection) • Hourly Analysis Program. • ACE Training (Achieving Competitive Excellence)