اخصائي تقنية معلومات
nesma water & energy
مجموع سنوات الخبرة :14 years, 0 أشهر
* Maintain Network Infrastructure Services & on-premises Applications Servers.
* Operate Ticketing System & Provide local & remote end-user Technical Support.
* Process IT Services & Material Requests as well as updating IT Assets & Lists.
* Manage Google Apps, Services and IT Services contracts and Agreements.
* Create, Implement IT Policies & Procedures and as well as new IT workflows.
* Maintain Attendance System, Fingerprint Machines, CCTV Cameras and IP Telephony.
* Configure users access to Oracle EBS R12 published server& approve IT requisitions.
* Configure MenaItech HR System setup & configuration & train HR Key Users.
* Planning for new infrastructure
* Projects connectivity
* re-Configure the Servers
* re-Configure routers and switches
* Re-Configure Active Directory
* Re-Configure DNS
* Deal with suppliers for PC’s & Printers.
* Google G Suite Services
* 365 Services
- Serve Royal customers and troubleshoot their problems.
- Answer customers’ inquiries.
- Troubleshoot with customers to solve their internet issues.
- Customer satisfaction.
- Troubleshooting.
- Sales.
- Customer enter data in oracle system
- Archive the customer data in oracle system
تصميم وبرمجة صفحات الويب