Logistics Supervisor
ITC (Intgrated Telecom Company)
Total years of experience :25 years, 5 Months
Responsibilities:
• Reporting directly to the financial controller, in charge of managing the logistics and warehousing activities of the group in Saudi Arabia.
• Responsible for the re organization of warehousing and inventory management systems at each location.
• Handling all matters pertaining to the procurement of all materials for project development and implementation in the logistics department.
• Planning, managing and controlling the logistics planning, receiving and shipping of product to customer while maintaining inventory accuracy and ensuring timely delivery to both internal and external customers.
• Implementing logistics technology and organizational development for all employees whilst leading a cross functional departmental teams for continuous improvements.
• Liaising and negotiating with freight forwarding and transport companies in addition to handling warehousing of finished goods like local stock, transit goods and bounded and consignment stock.
• Coordinating with different departments within and outside the organization to ensure the smooth functioning of the manufacturing and supply chain process.
• Interfacing with suppliers and customers, forecasting production needs and issuing releases to suppliers whilst following up on deliveries.
• Making hire and / or termination decisions, conducting performance evaluations and salary reviews utilizing appropriate HR policies and procedures.
• Maintaining a proactively trained and flexible team ensuring that the logistics team members have proper skills and are highly responsive to the needs of customers.
• Providing quality reports and matrices related to the logistics processes that are helpful for the improvement of processes and assisting in continuous quality improvement
• Ensuring adequate inventory levels and stock accuracy along with ware house team and presenting regular MIS to the senior management.
Responsibilities:
• Planned, directed and coordinated HR activities at corporate level. Ensured consistency in the application and enforcement of set policies and procedures and conducted regular HR reviews with the departmental heads to assess needs and budgets.
• Managed all aspects of employee relations, including manpower planning, recruitment, employee development, training, remuneration administration, etc.
• Administrated employee satisfaction surveys and implemented strategies and action plans to enhance employee satisfaction.
• Prepared budgets for personnel operations and modified compensation and benefit policies thereby establishing competitive programs and greater employee retention.
• Supervised employee performance and assisted with feedback sessions and action plan.
• Maintained the highest standards of business ethics on matters related to employee well-being and made recommendations to effectively resolve problems or issues by using judgment consistent with standard practices and procedures.
•Developed and implemented creative and motivational recognition and rewards programs to enhance team member retention.
• Ensured compliance with all government regulations and all Federal and State employment laws.
Responsibilities:
• As senior member of the management team reporting directly to the company’s partners, responsible for coordinating and directing the operations of all the departments.
• Conceptualized, developed and set specific goals for various departments under purview based upon the company’s policies, procedures and objectives and ensured their successful execution.
• Complied with company standards in the areas of cost and quality controls and ensured full execution of initiatives and policies with continuous improvement to quality, service and operating efficiencies.
• Actively trained and developed management team and staff while holding them accountable for their performance thereby maintaining standards.
• Held the additional responsibility of handling projects right from initiation phase unto production phase.
• Reviewed monthly financial reports and statements with the management team to assist in the achievement of financial goals.
•Liaised and coordinated with departmental heads, conducted weekly meetings and scrutinized the daily / weekly reports given by various departments for further action.
• Monitored and supervised to ensure that all standard operating procedures are upheld while making sure that weekly management meetings and employee departmental meetings are ongoing and productive.
• Negotiated with customers and vendors regarding contracts and interfaced with VIP customers in person as and where necessary.
• Interacted with operational areas as well as with the merchandising and transportation departments to ensure customer satisfaction.
• Delivered sales and operations objectives consistent with business plans by ensuring development of key and strategic accounts.
• Maximized productivity through adherence to sales & operations productivity initiatives driven by functional leadership.
Highlights:
• Successfully planned and implemented the customized EMIS Oracle System.
Responsibilities:
• As senior member of the HR department reporting directly to DGM, responsible for the supervision, coordination and control of all the operations of the personnel department for three branches of the company.
• Implemented and administrated HR strategies including medical, employee benefits, attendance, payroll, employees travel, accommodation, safety, recreation programs and other related responsibilities to meet staff requirements
• Coordinated with the accounts department in the preparation of payroll for the entire group in addition to compiling and maintaining personnel statistical data and reports.
• In charge of all personnel matters pertaining to the maintenance of staff attendance, transfer and vacation roster planning and implementation.
• Directed and monitored employee assistance and wellness programs like medical and car insurance while keeping abreast of changing federal and state regulations and legislations that affect employee benefits.
• Liaised and coordinated with external agencies like overseas recruitment agencies and travel agencies respectively on matters concerning recruitment and transportation.
• Oversaw and supervised the implementation of new software projects.
• Served as a liaison between the company and labor unions and labor office to settle all matters pertaining to labor complaints.
• Administered and maintained all documents and data concerned with personnel and kept them updated whilst following upon the renewal and validity of important labor documents like visa and work permits.
• Handled the sensitive portfolio of revising and modifying labor contracts and documenting and regularly maintaining all company policies and procedures.