مشرف تقنيات حديثة
شركة الاتصالات السعودية
مجموع سنوات الخبرة :20 years, 3 أشهر
المهام كمشرف
عمل تجهيزات يومية للفنيين والتحقق من اكتمال المستلزمات لبدء العمل وتسليمهم المهام للبدء
عمل فحصوت جودة مابعد عمل الفني للتاكد من جودة العمل المنجز من قبلة
اعداد التقارير اليومية لملخص العمل اليومي
التواصل مع الاقسام الاخري ذات العلاقة المرتبطة بالعمل لحل المشكلات اللتي تواجه الفني فى الطبيعه
التحقق من رضاء العملاء من اداء الفنيين والسؤال عن مايمكن ان يطور من اساليب العمل
التقييم الاسبوعي والشهري والسنوي للفنيين
• Training program in Field Operations for INVISION, April 2011.
• Training program in fiber optics cables basics, January 2011.
• Training program in INVISION service basics, August 2010.
• Training program in IP TV installation, May 2010.
• Training program in installation and maintenance supervision skills,
الاشراف على فرق التركيبات والاصلاح فى شركة الاتصالات السعودية الخاصة بالقطاع السكني
SAUDI TELECOMMUNICATION COMPANY (STC) RIYADH, SAUDI ARABIA.
March 2004- Current
Advance Technologies Supervisor.
• Planning daily duties for field technicians and ensuring proper start of the day through assigning individual tasks.
• Conducting post-work quality assessment and providing constructive
feedback to technicians.
• Developing daily reports for record and future reference.
• Communicating with related departments in ensuring a smooth and problem-free work for field technicians.
• Conducting customer satisfaction surveys and developing
recommendations to improve the based on customer's comments.
MINISTRY OF FOREIGN AFFAIRS (MOFA) RIYADH, SAUDI ARABIA.
Three months Internship
Maintenance and Security Technician.
• Distributing and installing security cameras and equipments.
• Planning a maintenance guide for security devices.
• Servicing security cameras and following their performance.
PROFESSIONAL WORKSHOPS
• Training program in fiber optics installation and maintenance, June 2014. • Training program in ICMS System on subscribers management,
February 2010. • Training program in DSL service installation improvement, May 2009.
• Training program in WFM Technician, December 2007.
• Development workshop in PC maintenance, June 2004.
• Technical Diploma in Industrial & Controlling Electronics, Riyadh College of Technology with GPA 3.6/4. 2004.