Ahmed AlAmry, Technical Support Call Center Agent

Ahmed AlAmry

Technical Support Call Center Agent

LINKdotNET

Location
Egypt - Cairo
Education
Bachelor's degree,
Experience
1 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :1 years, 10 Months

Technical Support Call Center Agent at LINKdotNET
  • Egypt - Cairo
  • July 2010 to September 2010

Supporting companies' IT administrators with help about thier domains and mails problems .
Solving end users problems related to free mails .
Supporting all customers in installing thier mail accounts on any mail engine .
Making tickets on microsoft CRM to higher support .

Technical Support at Administration of Information
  • Egypt - Cairo
  • October 2007 to April 2009

.Net Developing
System Analysis
Database Designing and maintenance

Education

Bachelor's degree,
  • at Faculty Of Computer and Information Sciences
  • July 2007

no more speach to be said but Ain-Shams University

Specialties & Skills

Oracle SQL
Outlook
.NET developer
System Analyst
ORACLE SQL
Microsoft Office
Microsoft CRM
Micosoft Outlook

Languages

English
Expert
French
Beginner
Arabic
Expert