Financial Officer
American Express
Total des années d'expérience :17 years, 4 Mois
- Issuing checks and transfers
- Follow-up requests
- The account activation through the system
- Customer Service
- Purpose
The hotel front desk person provides a variety of services to hotel guests as well as maintains the efficacy of the hotel. Duties range from concierge services, such as providing for customer's personal travel needs (i.e., wake-up calls, directions, maps, toiletries), to basic administrative duties, such as processing orders and invoices that pertain to the running of the hotel, including dealing with housekeeping and other hotel staff.
- Day Shift Function
The day shift hotel front desk position handles daily record sheets, receipts and vouchers using computerized or manual accounting and data systems. Hotel front desk people handle day administrative support for hotel managers and staff. They answer inquiries regarding hotel services and registration by answering correspondences and telephone calls. Most times the hotel front desk personnel must be ready to meet, greet, provide information and respond to guests' complaints in person. All of these tasks require a fundamental understanding of office procedure and customer service.
- Night Shift Function
Night shift staff perform slightly different duties at the hotel front desk. They must be ready to handle after-hours hotel needs, such as maintenance emergencies like a broken ice machine, late-night check-in and auditing (i.e., inventory of vacancies, reservations and room assignments). The night staff make sure hotel tenants are not disturbed by late-night desk activities and stay alert to activities, complaints or incidents that may need to involve the authorities.
Excellent organizational and administration skills, with experience in dealing with customers and high level workloads within strict deadlines. Now looking to start a new challenging career, where I can employ my educational knowledge, in addition to developing my current skills and capabilities for the success of the organization.
Analysis capabilities and problem solving abilities
Proven English language skills, reports writing, and presentation abilities
High abilities in team working and communication skills
Answered phones and responded to fax inquiries.
Managed patients’ appointments.