ahmed alhaddad, Receptionist

ahmed alhaddad

Receptionist

BRAIRA Hotel

Location
Saudi Arabia - Dammam
Education
Diploma, technical support
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

Receptionist at BRAIRA Hotel
  • Saudi Arabia - Dammam
  • My current job since July 2018

Join this establishment as receptionist handling the registering guests and following up on them for any requirements or needs until completing their check out.

it support at data serve
  • Saudi Arabia - Dammam
  • My current job since February 2019
sales supervisor in charge at Jarir bookstore
  • Saudi Arabia - Dammam
  • November 2016 to June 2018

- Selling of personal electronics like mobiles, digital cameras and their accessories.
- Receive deliveries form warehouse and branches.
Responsible for the monthly inventory and report status of items stocks.
- Provide advise to customers and help them make the choice more suitable for their needs.
- Train other employees on new products and technologies.
- Act as a service delivery representative; receive faulty products from customer, do initial check and submit them to maintenance department if needed or replace if cannot be fixed.
- Responsible for 25 employees under my supervision; manage their attendance, off days and work shifts.
- Allocate the staff to deferent teams, each handle part of the sales job according to products brands.
- Evaluate their progress in sales and submit monthly report to higher management.
- Liaise with head office and other branches through emails.

Coop training program at College of Technology Qatif
  • Saudi Arabia - Qatif
  • January 2015 to March 2015

Company safety procedures.
Organizations of the company.
Cement facilities and their operations.
The Fully Automatic Sample Preparation System.
Doing maintenance for the computer and printer.

Education

Diploma, technical support
  • at College of technology
  • March 2015

Computer Maintenance. Computer Operating Systems. Local Networks.

Specialties & Skills

Software
Customer Service
Computer Repair
Microsoft Office
Troubleshoot complex problems and do the necessary to resolve in due time.
Time Management
Capable in working under pressure and meet required targets.
Team leader, good in working in team environment and coordinate with colleagues.
Knowledge sharing and help the team reach their potential.
Self-initiative and eager to learn new things and willing to adopt and learn new technologies quickl
customer/user service and communication.

Languages

English
Intermediate
Arabic
Native Speaker