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Ahmed Ali, System Operation Supervisor

Ahmed Ali

System Operation Supervisor·WAVZ (Egypt Post Project)

Egypt

Diploma, Cyber Security

Work experience

Total years of experience: 6 years, 11 months

System Operation Supervisor

January 2024 - Present

WAVZ (Egypt Post Project)

Cairo, Egypt

January 2024 - Present

• Directed a team of Security Operations Center (SOC) Operators, ensuring robust security monitoring and prompt incident response across all shifts.
• Managed daily SOC operations, emphasizing attendance, performance metrics, and team development to boost operational efficiency.
• Developed and executed flexible scheduling strategies to ensure comprehensive coverage during weekends and holidays.
• Collaborated with internal and external emergency response teams, enhancing communication and coordination during critical incidents.
• Championed initiatives that improved response times and reduced security incidents, contributing to a safer operational environment.
• Fostered a culture of continuous improvement and professional growth within the team, leading to increased morale and productivity.

Company industry:
IT Services

Security Consultant

December 2023 - Present

Technology Village

Port Said, Egypt

December 2023 - Present

• Spearheaded the deployment, configuration, and maintenance of FortiGate firewalls, ensuring robust network security from the ground up.
• Enhanced organizational security protocols through effective identity-based access management with Cisco ISE.
• Optimized WLAN and VLAN configurations while managing Wireless Controllers, resulting in improved connectivity and user experience.
• Implemented Kaspersky Security Centre, achieving comprehensive endpoint protection and significantly reducing malware incidents.
• Directed security operations with a focus on troubleshooting, timely updates, and strategic planning to mitigate risks and enhance overall security posture.
• Fostered a culture of security awareness and compliance, preparing teams for evolving cybersecurity challenges.

Company industry:
IT Services

Network & Security Engineer

January 2021 - September 2025

Albargasy Group

Giza, Egypt

January 2021 - September 2025

• Spearheaded the development and enforcement of comprehensive security policies, significantly enhancing the organization's security posture.
• Delivered dynamic security awareness training sessions, cultivating a proactive security culture among employees.
• Expertly managed and optimized Aruba switches and Sophos firewalls, ensuring exceptional network security and performance.
• Monitored and analyzed security events with AlienVault SIEM, proactively identifying and mitigating potential threats to safeguard the organization.
• Oversaw endpoint security measures, ensuring robust protection against emerging cyber threats and vulnerabilities.

Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

Network Engineer

July 2019 - September 2025

Albargasy Group

Giza, Egypt

July 2019 - September 2025

• Led the configuration and management of firewalls, routers, and VPNs, significantly enhancing overall network security.
• Developed and implemented robust security protocols and comprehensive network policies, effectively safeguarding sensitive data.
• Diagnosed and resolved complex network issues, achieving minimal downtime and ensuring optimal performance across systems.
• Collaborated with cross-functional teams to strengthen security measures and ensure compliance with industry standards, enhancing organizational resilience.
• Utilized Hyper-V hosts for efficient resource management, optimizing infrastructure performance and reliability.

Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

Resident Operations Manager

January 2023 - January 2024

WAVZ (Citizen Card Project)

Port Said, Egypt

January 2023 - January 2024

• Led operations to ensure a secure and efficient environment, enhancing overall safety protocols.
• Oversaw and enforced security measures, proactively identifying and mitigating potential risks.
• Utilized strong negotiation and conflict resolution skills to foster teamwork and collaboration within the security team.
• Designed and executed cost-effective strategies that optimized security operations while maintaining high safety standards.
• Cultivated and sustained positive relationships with stakeholders, promoting a culture of safety and security awareness.
• Trained and mentored team members, enhancing their skills and effectiveness in security operations.

Company industry:
IT Services

System Operations Engineer

January 2022 - January 2023

WAVZ (Egypt Post Project)

Cairo, Egypt

January 2022 - January 2023

• Leveraged expertise in SIEM and advanced security tools to monitor and analyze security events, significantly enhancing threat detection and response capabilities.
• Proactively escalated critical incidents and performed in-depth vulnerability assessments, ensuring comprehensive risk management and mitigation strategies.
• Created and maintained detailed documentation for security protocols, promoting compliance and ensuring audit readiness across operations.
• Designed and implemented effective security procedures that reduced incident response times and successfully mitigated emerging threats.
• Collaborated with cross-functional teams to foster a security-conscious culture, driving continuous improvement in security practices and awareness.

Company industry:
IT Services

Skills

SIEM Qradar
Expert
SIEM Qradar
Expert
Switching
Expert
Switching
Expert
Firewalls
Expert
Firewalls
Expert
Security
Expert
Security
Expert
Networks
Expert
Networks
Expert
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
COMPONENT BASED SOFTWARE ENGINEERING
Intermediate
COMPONENT BASED SOFTWARE ENGINEERING
Intermediate
FIREWALL
Intermediate
FIREWALL
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
SECURITY MANAGEMENT
Intermediate
SECURITY MANAGEMENT
Intermediate

Social profiles

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
CCNP Security SCOR (350-701)
NSE 4 (Administrator)
CNSS Certified Network Security Specialist (ICSI)
CCNA CyberOps (Diploma & Certificate)
SANS Cyber Aces
MCSA Windows Server
CCNA R&S 200-125

Hobbies

  • Learning new skills
  • Reading books & self-development
  • Video Gaming