Sales Manager
Nugget Tours
Total years of experience :11 years, 7 Months
Negotiate with the suppliers to get the best rates for selling the tourism packages, airline Tickets, hotel, car
•Maintaining Hotel Contracted Rates up to date and contacting with the sales mangers Coordinate with hotel / suppliers and handle the B2B Systems to get the new offers and The special rates
•Giving The Job responsibility to the airport representatives, drivers and follow up the Representatives for collecting and processing payments, create the schedule for Drivers
•I Have experience Amadeus System and good Knowledge Of Galileo, Sabre System
•I already Went To Makkah To Handle The Second Branch ( World Trips ) and i was Responsible for Special Mission which is selling for the religious tourism and also went To Dubai to negotiate with the sales and the suppliers about the online systems, services
•Deal with occurring problems and complaints and Handle the Unforeseen problems
•Ensure repetitive sales by building strong relationships and meeting the needs of Customers throughout the entire tour With a high level of customer service
Completion of all financial assets of all employees
Handle All The Administration works which related to salary and This Issues
Selling the hotels and the Airline tickets around the world
•Deal with occurring travel problems, complaints or refunds
•Organize travels from beginning to end, through booking tickets and accommodation, Securing rental Transportation etc.
•Handling Booking queries like date change /cancellations / amend the hotel
•Provide excellent customer service both in person and by phone/email
I worked as a customer service agent at international company for food industries (Cook Door)
Demonstrate and Maintain a high level of customer service at all times
Handle all the complaints
I worked in the field of e-marketing in (Two Deal) In this job marketers are prepared and Trained To know how to market the products of the company.
Communicate with clients, employees, and other individuals to answer questions
Graduated in 2013 from Helwan university Cairo, Egypt From : Faculty Of Tourism And Hotels Management Department: (Tourism Studies ) Grade: Very Good