QA/QC DEPARTMENT MANAGER
Household Cleaning products Company, The Clorox company
Total years of experience :20 years, 4 Months
• Developed and initialized ISO compliant process for managing Organization’s ISO- 9001:2000, 14001:2004 and OHSAS 18001:2007 certifications.
• Selected to lead the technical team for launching the new products starting from the kick-off to ship the products.
• Designed a new data base (Access) used in the quality department to follow up and control the processes capability.
• Increased product performance and stability by implementing new test strategies by developing the testing stages.
• Participated in cost saving projects that leaded to save $ 500K by developing new packaging designs for the products.
• Qualified new suppliers and new raw materials that supported the origination for continuous improving and cost saving.
• Achieved best of the best in the global safety audit for the chlorine and caustic soda in safe chlorine operation.
• Applied DMAIC methodology that improved the production processes and achieved annual saving of $ 80K.
• Carried out the R&D tests for the packaging materials and the final products and assured its compatibility and stability.
• Prepared the lab in the technical and the managerial requirements and achieved ISO/IEC 17025:2005 accreditation.
• Awarded a certificate for the best innovation offered that decreased 75% of the customer complaints and returns.
• Implemented six sigma project to decrease the scrap rate and achieved annual saving of $ 20K.
• Improved the production area and eliminated the wastes by implementing 5S tool.
• Innovated new test methods to meet the customer requirements.
• Oversaw and trained the new quality control engineers to carry out the tests according to the standards tests methods.
• Carried out the quality tests and achieved the quality goals that fitted the organization vision.
• Participated with the quality assurance team and prepared the organization to certify ISO 9001:2000
• Prepared and conducted the customer visits and investigated the customer complaints.
• Improved the production samples area by innovated a new sampling technique and new keeping method.
• Increased the productivity more than 30% per shift by improving the process and modifying the product design.
• Assured the quality standard operation procedures are implemented according to the company procedures.
• Led and trained the quality technicians to achieve the company goals.
• Did the quality tests and evaluated the products to make sure the products within the specifications