Ahmed Ali Elnadi, Customer Service Representative

Ahmed Ali Elnadi

Customer Service Representative

orange Egyp

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Bachelor's degree:
Expérience
4 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 2 Mois

Customer Service Representative à orange Egyp
  • Egypte - Le Caire
  • janvier 2023 à mars 2023

Handled customer inquiries and suggestions courteously and professionally. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Customer Service Representative à orange Egyp
  • Egypte
  • janvier 2023 à mars 2023
Accountant & Customer Service à El Dawly Mobile Shop and Repair Services
  • Egypte - Mansourah
  • mars 2022 à janvier 2023

Handled day-to-day accounting processes to drive financial accuracy. Handled customer inquiries and suggestions courteously and professionally.

Customer Service Specialist à El Kady Mobile Shop and Repair Services
  • Egypte - Mansourah
  • février 2019 à mars 2022

Resolved concerns with products or services to help with retention and drive sales. Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.

Éducation

Baccalauréat, Bachelor's degree:
  • à faculty of commerce
  • juillet 2022

Specialties & Skills

Communications
Microsoft Excel
Customer Service
Callcenter
Customer Service Skills
Digital Marketing
Administration
Banking
Operation
Teamwork
COMMUNICATIONS
PATIENCE
ACCOUNTING
ACTIVE LISTENING
BUSINESS ENGLISH
CUSTOMER SERVICE
PRIORITIZATION
PROBLEM SOLVING
PROFESSIONALISM
Key Account Management
Microsoft Office

Langues

Arabe
Langue Maternelle
Anglais
Expert