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Ahmed AlKazzaz, Workshop Supervisor

Ahmed AlKazzaz

Workshop Supervisor·Mutawa Alkazi (GAC & Baic)

Kuwait

Bachelor's degree, AutotronicsEngineer

Work experience

Total years of experience: 2 years, 10 months

Workshop Supervisor

November 2016 - April 2017

Mutawa Alkazi (GAC & Baic)

Al Kuwait, Kuwait

November 2016 - April 2017

• Consistently met my short and long-term targets.

• Handled customer complaints with empathy and
composure.

• Proactively participated in meetings and helped create new
practices.

• Answered calls, responded to emails, and spoke with clients
face-to-face.

• Trained, coached, and supervised new staff members.

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Graduate Engineer Trainee

May 2016 - October 2016

Ali AL Ghanem & Sons

Al Kuwait, Kuwait

May 2016 - October 2016

• Maintains vehicle functional condition by listening to
operator complaints; conducting inspections; repairing
engine failures; repairing mechanical and electrical systems
malfunctions; replacing parts and components; repairing
body damage.

• Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.

• Complies with state vehicle requirements by testing engine, safety, and combustion control standards.

• Maintains vehicle appearance by cleaning, washing, and
painting.

• Keeps shop equipment operating by following operating
instructions; troubleshooting breakdowns; maintaining
supplies; performing preventive maintenance; calling for
repairs.

Company industry:
Automotive Dealership & Distributor
Job role:
Mechanical Engineering

Promoter

July 2013 - April 2015

TrueLine

Al Kuwait, Kuwait

July 2013 - April 2015

• Handled customer complaints with empathy and
composure.

• Proactively participated in meetings and helped create new
practices.

• Supervised and delegated tasks to a team of \[12\] people.

• Show how product should be cleaned and property stored.

• Use graphics and slideshows during presentation.

• Give product samples

Company industry:
Events Management
Job role:
Marketing and PR

Education

Polytechnic - Al-balqa` Applied University

May 2020

May 2020

Bachelor's degree, AutotronicsEngineer

Jordan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

• Equipped me with the knowledge and skills that enable me to be competitive in the marketplace. • Enhanced my vocational ethics and the culture of community service • Developed my knowledge and skills.

College Of Technological Studies - The Public Authority For Applied Education And Training

January 2017

January 2017

Diploma, Automotive Engineering

Kuwait

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

Al-Najat Privet school

June 2014

June 2014

High school or equivalent, student

Kuwait

GPA (percentage): 85%

GPA (percentage): 85%

Skills

Customer Servise
Expert
Customer Servise
Expert
Time Management
Expert
Time Management
Expert
Proplem-Solving
Expert
Proplem-Solving
Expert
Leadership
Expert
Leadership
Expert
Teamwork
Expert
Teamwork
Expert
Computer Skills
Intermediate
Computer Skills
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
Hybrid & Electric Vehicle Systems
Automotive Hybrid Systems
Electric Vehicles
Jan 2020
TOT
Jan 2020