Ahmed Alkhamis

Identify and qualify new and expanded sales opportunities to determine their viability and alignment to the customer’s and CV’s business objectives;  Working on keeping a good relation with the clients.  Working on selling more products to the existing clients.  Trying to close new deals with the inbound leads we have.  Delivering value to customers  Making persuasive product presentations  Managing e-commerce accounts.  Closing through logical, incremental steps  Managing Sales & Marketing team.
S

Answer internal and external customer enquiries, complaints and requests  Manage service standard of the customer service team, ensure service level targets are met  Assist in allocating tasks for teammates in daily operations  Work closely with different markets and or departments to ensure timely response of customer enquiry or resolution of issues.  Support and lead process improvement projects  Support Relationship Managers in delivering efficient and quality service to customers  Act as major contact point with customers support functions to ensure smooth account operations  Assist Customer Service Manager in dealing with requests and perform general office administrative duties 