team Leader
Al Rajhi bank
مجموع سنوات الخبرة :18 years, 2 أشهر
• Setting goals and developing plans for business and revenue growth
• Researching, planning, and implementing new target market initiatives
• Setting goals for the business development team and developing strategies to meet those goals
• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and
communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.
• Developing goals for the development team and business growth and ensuring they are met.
• Build long-term relationships with new and existing customers
• foster and develop relationships with customers/clients
• Manages and supervises branch employees; responsible for day-to-day supervision and leadership.
• Develop forecasts, financial objectives and business plans.
• Enhance customer’s satisfaction through quality service.
• Growing bank’s number and balances of accounts.
• Share knowledge with other branches and headquarters on effective practices, competitive
intelligence, business opportunities and needs.
• Maintains and oversees all banking procedures and processes.
• Bring out the best of branch’s personnel by providing training, coaching, development and
motivation.
• Improve the image of the bank to customers and of the branch to top management.
• Address staff and customers complaints and eradicate their causes.
• Adhere to high ethical standards, and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement.
• Advises on procedures and financial management as well as developing policies.
• Manage account portfolio and maintain close relationship with customers for business retention
and referrals.
Audit & review all documents.
* Oversee the flow of cash and financial instruments.
* Prepare Grantee Letters.
* Direct and coordinate branch works.
* Process various data in all branch systems.
* Communication with costumers & head office to solve different types of problems.
* Authorize transactions banking.
Follow up & observance cash in Transit (Local Currency account - Foreign Currency account - Gold
account and other precious metals account).
* Follow up & observance account IPU Inter System.
* Prepare monthly reports for (Local Currency account - Foreign Currency account).
* Follow up & ending all amounts suspensions in (Local Currency account - Foreign Currency
account).
* Follow up & ending all amounts suspensions in IPU Inter System.
* Communication with (branches-cash centers) to solve different types of problems related those
accounts.
* Handel reconciliation for
Handle all incoming and outgoing departmental documents.
* Guarantee, internal transfer, Cheques, telex transfer, internal transfer
* Handle all Payment payable and payment control.
* Process various data in the accounting system.
* Handle payroll system.
* Prepare petty Cash Summaries for final booking.
* Prepare Monthly Reports for Submission to Financial Controller.
* Translate all Arabic documents to English and Vice -Versa.
Communication with suppliers to solve different types of