Ahmed Alshadid, Project officer

Ahmed Alshadid

Project officer

الخبرات الذكية

Location
Saudi Arabia - Riyadh
Education
Diploma, ادارة عامة
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Project officer at الخبرات الذكية
  • Saudi Arabia - Riyadh
  • My current job since May 2021

Searching for tenders through an Etimad platform
• Send current opportunities to management to obtain approval for the tender purchase
• Purchase of tenders through the purchase order
• Managing the tenders custody
• Follow up on technical and financial Proposal and make a financial study
• Uploading the tender on the Etimad platform and follow up with the Client or the
• Update government papers and follow-up with the Human Resources Department
• Preparing tender reports
• Build and coordinate the financial Proposal
• Handing over the tender after awarding to the Operations Department to start implementation of the project

Human Resources Officer at معهد وطن الاول
  • Saudi Arabia - Riyadh
  • February 2020 to January 2021

Update internal databases with information about new employees and add contact details. Collecting employee data such as salaries, vacations, number of working hours, and bank accounts.
• pensions and benefits administration
• Assist in performance management processes
• Answer employee inquiries about employment history, such as the number of days off remaining.
• Participate in organizing the various activities of the Foundation.
• Making sure that any promotions, transfers and pay rises take effect as planned.

Operation specialist at معهد وطن الاول
  • Saudi Arabia - Riyadh
  • December 2018 to February 2020

• Good organizational skills with ability to work effectively with co-workers
• Planned and coordinated logistics and materials for trainees and staff events
• Assist in special projects as assigned
• Tracked and reported operational data using software applications
• Assists with resolving provider/member complaints, and maintaining communication between our customers, providers, members, and corporate staff
• Work effectively within a team of colleagues across multiple function

Operation Specialist at معهد وطن الاول للتدريب
  • Saudi Arabia - Riyadh
  • June 2018 to December 2018

Transferred customer's calls to appropriate staff B2C-to-B2B
• Maintained corporate-wide database of customer records
• Addressed customer concerns and complaints regarding installations, sales appointments,
• Answered a high influx of inbound service calls for several different companies
• Reviewed correspondences (i.e. mail, faxes and emails) and resolved all customer service issues and requests in a friendly and professional way to maximize customer retention

Education

Diploma, ادارة عامة
  • at جامعة الملك فيصل
  • July 2023
High school or equivalent, لا يوجد
  • at ثانوية عامة
  • November 2020

| WATAN FIRST INSTITUTE & TRAINING AND CONSULTING

Specialties & Skills

COMMUNICATION SKILLS
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
ادارة المشاريع
الموارد البشرية

Languages

English
Intermediate