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Ahmed Alshehri, Project Manager

Ahmed Alshehri

Project Manager·AYC Co. - Saudi Electricity Company

Saudi Arabia

Bachelor's degree, Management

Work experience

Total years of experience: 18 years, 4 months

Project Manager

November 2025 - Present

AYC Co. - Saudi Electricity Company

Riyadh, Saudi Arabia

November 2025 - Present

• Appointed as based on consistent performance, client trust, and demonstrated leadership
across the full project scope.
• Managed the full project lifecycle, including planning, execution, monitoring, stakeholder coordination, risk
mitigation, and reporting, for a SAR 40M government facilities contract.
• Led cross-functional teams and coordinated with client representatives, consultants, and subcontractors to
ensure on-time, on-budget delivery.
• Oversaw SLA and KPI compliance across all service streams while maintaining high HSE and safety standards.
• Drove continuous improvement initiatives, translating strategic objectives into measurable operational outcomes.
Company industry:
Facilities & Property Management
Job role:
Management

General Services Manager

May 2025 - October 2025

AYC Co. - Saudi Electricity Company HQ Project

Riyadh, Saudi Arabia

May 2025 - October 2025

• Led end-to-end delivery of integrated general services, including cleaning, landscaping, pest control, and
fragrance services, across a large-scale government facility.
• Managed a multi-disciplinary workforce of 150+ staff across multiple operational zones, ensuring contractual SLA
compliance, KPI achievement, and HSE adherence.
• Served as the primary client interface, maintaining strong stakeholder relationships and consistently high service
satisfaction levels.
• Developed operational plans, manpower schedules, inspection routines, and performance reports to support
service quality and operational efficiency.
Company industry:
Facilities & Property Management
Job role:
Management

Operations Manager - Pre-Opening & Live Operations

January 2019 - January 2024

Grand Cinemas / Muvi Cinemas

Jeddah, Saudi Arabia

January 2019 - January 2024

• Led pre-opening and live operations for five cinema locations, overseeing end-to-end launch activities including
staffing, systems implementation, training, and service delivery readiness.
• Managed a workforce of up to 250 employees across five operational departments, implementing structured
performance management and succession planning frameworks.
• Supported annual revenue of SAR 70M through operational optimization, enhanced customer experience, and
service quality improvement initiatives.
• Oversaw P&L performance, operational budgets, and cost-control initiatives while sustaining high service
standards across all locations.
• Achieved measurable improvements in customer satisfaction through proactive customer feedback management
and continuous service improvement.
Company industry:
Entertainment

Retail Operations Area Manager - Pre-Opening

January 2007 - January 2018

Zain Saudi Telecommunications

Jeddah, Saudi Arabia

January 2007 - January 2018

• Managed regional retail operations across a network of 30 branches, overseeing operational performance,
service delivery, and achievement of KPI and customer service targets.
• Led the mobilization, pre-opening, and launch of 20+ retail outlets, covering site readiness, staffing, training, and
full operational setup.
• Ensured consistent compliance with SOPs, corporate policies, inventory control standards, and HSE
requirements across all locations.
Company industry:
Telecommunications

Call Center Customer Service Supervisor

January 2006 - January 2007

Al Rajhi Bank

Riyadh, Saudi Arabia

January 2006 - January 2007

• Supervised daily call center operations, ensuring KPI compliance including response time, first-call resolution,
and customer satisfaction metrics.
• Managed customer escalations and implemented workflow improvements to enhance service quality, efficiency,
and operational consistency.
Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Taif University

February 2015

February 2015

Bachelor's degree, Management

Saudi Arabia

Management

Taif University

February 2015

February 2015

Bachelor's degree, Business Management

Saudi Arabia

Business Management

Taif University

February 2015

February 2015

Bachelor's degree, Business Administration

Saudi Arabia

Event Academy

December 2014

December 2014

Diploma, Management

Great Britain (UK)

GPA (rating): Very good

GPA (rating): Very good

Event Ops

PMI

August 2014

August 2014

Higher diploma, Project Management Professional

Saudi Arabia

GPA (rating): Very good

GPA (rating): Very good

Institute of Public Administration

March 2006

March 2006

Diploma, Material Administration

Saudi Arabia

GPA (point): 3 out of 5

GPA (point): 3 out of 5

Institute of Public Administration

Skills

Entertainment

Expert

Retail

Expert

operations

Expert

Customer Care

Expert

Management

Expert

operation

Expert

Leadership and Development

Expert

Project management

Intermediate

Strategic Planning

Expert

STRATEGIC LEADERSHIP

Intermediate

RETAIL EXPERIENCE

Intermediate

CUSTOMER SERVICE

Intermediate

BUSINESS PERFORMANCE MANAGEMENT

Intermediate

REVENUE GROWTH

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

ENTERTAINMENT JOURNALISM

Intermediate

SALES

Intermediate

motivation

Expert

Administration

Expert

Markting

Intermediate

BUSINESS DEVELOPMENT

Intermediate

CHANGE MANAGEMENT

Intermediate

COMMUNICATIONS

Intermediate

FINANCIAL MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

ACCOUNT MANAGEMENT

Intermediate

MICROSOFT OFFICE

Intermediate

Decision-making

Expert

Commercial awareness

Expert

Teamwork

Expert

problem solving

Expert

key account management

Intermediate

Telecommunication

Expert

Operation management

Expert

Corporation and coordinator

Expert

BUSINESS OPERATIONS

Intermediate

INVESTMENT MANAGEMENT

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

OPERATIONS

Intermediate

OPERATIONS MANAGEMENT

Intermediate

QUALITY ASSURANCE

Intermediate

SERVICE LEVEL MANAGEMENT

Intermediate

TELECOMMUNICATIONS

Intermediate

Customer Care

Expert

Social profiles

Personal Website
Personal Website
NA.combayt.com/ar/mycvs/

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Leadership Magic Program
Project Management Professional (PMP)
Project Management Professional ( PMP )
PMI
Dec 2025
Training
Sales Team Coaching for Increased Productivity.
AIMS
Nov 2013
Executive Leadership
lynda
Jul 2017

Hobbies and interests

Sports
Reading