IT Manager
Egypt Foods Group
مجموع سنوات الخبرة :23 years, 1 أشهر
• Consulting, Delivering and Implementing IT Projects for Public and Private sector.
• Assisted in the creation and management of project proposals, contracts and statements.
• Reported and tracking change controls for bugs and enhancements with vendors such as HP, Dell and IBM .
• Reported and tracking change controls for bugs and enhancements with Communication Serves Provider ( VPN, mVPN and MPLS ) such as Noor, TE Data and etisalat .
• Installed, administered, and managed Active Directory 2008 servers, SQL 2005/ ERP, Exchange Server 2010, TMG Server, File Server, Antivirus Server / Kasper Sky. Symantec End Point.
• Deployment of Peripherals, Surveillance, Interactive Boards, Projectors, Visualizer, and Access Control.
• Assisted in deployment of networking components, IP Telephony in different locations.
• Supported, and managed 1000 users with high security measures.
• Performed technical troubleshooting duties, and solving problems of major outages.
• Organized and conducted trainings for users.
• Collaboration with management, and vendors to maintain healthy business relationships.
• Testing new releases and service packs.
• Creating documentations and installation/troubleshooting instructions.
• Disaster recovery rollout.
• Management reporting.
Researched, Consulted, and Implemented IT Projects for Public and Private sector including Networking, Cisco Routers, Switches, Firewall Cisco PIX, HP Itanium Servers, HP Servers, IBM Servers Microsoft Technologies, HP Racks, IBM Rack UPS, Workstations, ISA Server, Symantec End Point Anti-Virus, and Cabling.
Deployed Active Directory 2003 server, MS Exchange 2003 server.
Ensured network backup integrity and recovery coordination along with disaster recovery planning.
Developed and conduced trainings for all employees on different systems running in the company.
Researched, evaluated, installed, configured, and upgraded, all hardware, peripherals, and equipment necessary to meet integrated systems objectives.
Provided consulting, advice and technical support to 80+ users.
Network Trainer
Junior IT Network Team
Technical Support
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