Ahmed Al-Smayen, User Ambassador (System Administrator)

Ahmed Al-Smayen

User Ambassador (System Administrator)

Diaverum

Lieu
Arabie Saoudite
Éducation
Diplôme, Business And Computer Studies
Expérience
9 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 3 Mois

User Ambassador (System Administrator) à Diaverum
  • Arabie Saoudite - Riyad
  • avril 2022 à juin 2022

• The Primary iRIMS and TGS Web Applications expert in the country.
• Act as iRIMS and TGS Web Applications local ambassador and as a contact point between corporate IT and Medical Team.
• Provide Training and Education for local iRIMS and TGS Users including Nurses, Pharmacists, and Dieticians.
• Provide Monthly/Quarterly iRIMS general/incident reports and data analysis to the medical management team using PowerPoint and Excel.
• Responsible for reporting/escalating iRIMS and TGS issues to local and corporate IT.
• Responsible for configuration of iRIMS including User Access Permissions and Data Locking.
• Support clinic integration related to iRIMS and TGS roll-out.
• Translate the iRIMS Application to the local language.
• Provide support and communication to local users, mainly the medical management team and clinical staff in the transition to advanced digitalization projects rolled out by corporate teams such as IPPS Power BI, Vascular AI, d.Care platform, etc.
• Support quality improvements and research initiatives by providing needed data/information related to iRIMS and TGS to the responsible team.
• Responsible for troubleshooting patient laboratory results integrated into iRIMS (with the contracted laboratory service provider).
• Generate Missed treatment, number of treatments, patient in-flow and out-flow reports to the Finance team.
• Participate in the monthly/annually Web Conference Meetings about iRIMS and TGS.

Sr. Realtime Administrator à Petrolink
  • Arabie Saoudite - Khobar
  • novembre 2016 à février 2021

• Worked as a team leader to support and provide Saudi Aramco with Realtime
data transfer and visualization solutions for its entire fleet of rigs.
• Set up and troubleshooting time and depth data for both WITS/WITSML jobs.
• Maintained Jira tickets for individual jobs reported by the monitoring team.
• Created and modified real-time plots and displays.

Supervisor à Petrolink
  • Arabie Saoudite
  • mai 2014 à octobre 2016

Drilling Operations Monitoring Team, Petrolink
• Supervised monitoring team to handle all rig
data related issues.
• Monitored, reported, and issued tickets for all
kind of real-time data streams.
• Created daily reports for critical jobs to record
plot parameters.

IT Support à Saudi Tumpane and Azmeel Contracting
  • Arabie Saoudite - AlJubail
  • novembre 2012 à avril 2014

• Maintained and Installed Computer Networks based on MS Windows OSs.
• Provided technical support on Computer Software/Hardware in person or
remotely.
• Created, modified and managed User/Group in Active Directory services.

Admin Clerk à Hyundai Engineering & Construction Co.
  • Arabie Saoudite - Dammam
  • juillet 2011 à février 2012

• Provided technical support on Computer
Software/Hardware in person or remotely.
• Created, modified and managed User/Group
in Active Directory services.

Éducation

Diplôme, Business And Computer Studies
  • à King Fahd University Of Petroleum & Minerals
  • juin 2009

- Deployed Operating System images to several machines using Clonezilla Cloning Program. - Installed and configured computer network for an entire Lab. - Resized and Merged Disk Partitions using GParted Live USB.

Specialties & Skills

Windows Administration
Microsoft Office
Java software development
Windows Networking
Linux Bash Commands
MICROSOFT EXCEL
Windows Server Administration
Computer Hardware
Computer Networking
Linux Desktop
Communication
Technical Support
Microsoft PowerPoint

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Technical Support Fundamentals (Formation)
Institut de formation:
Google
Date de la formation:
March 2022
Full Stack Developer (Formation)
Institut de formation:
Udacity
Date de la formation:
August 2018

Loisirs

  • Walking
  • Swimming
  • Reading