Technical Services Officer
Salman Abdullah bin Saedan Real Estate Co
Total years of experience :4 years, 4 Months
User administration (setup and maintaining account)
Password and identity management
Microsoft AX 2012 (ERP) system administrator (install Client package, adding users, permission….)
Provide full technical support in Server Management, Data Communications Management, Network Security Management, Data Management, Network Management and Remote Access Management.
Managing and maintaining IT & Telecom Services (AVAYA System).
Backup system is full and functioning and to ensure a copy is stored offsite.
Supervise the control stock of hardware and IT equipment maintained by the company, review asset register and recommend changes periodically.
Assist in building relationships with vendors and creating cost-efficient contracts.
Installing windows 2008 - 2012 server and set users' permissions within active directory. Developing guidelines for internet and email system rules and usage.
Installation, definition and operation of computer hardware and accessories.
Follow up and update the Internet connection networks.
Upgrading current Email environment to MS 365 premium.
Evaluating, updating, and preparing IT policies and procedures.
Reconfigure network infrastructure and firewall.
Manages software licenses on a company-wide basis.
Management of computers and accessories
Installation, definition and operation of computer hardware and accessories.
Follow up and update the Internet connection networks.
Technical support for internal and external programs.
Sales new services
Activating new lines
Solving customer problems
Graduated from the Faculty of Computer Science and interested in computer details and interested in computer networks and information security and I was a student at the same time employee in the company Mobily customer service for 3 years and now work as an IT specialist in a medium company and look for a job in a major company to develop myself fully and take full experience In the computer field