Ahmed Ashraf

Manage and schedule chairman and CEO's Meetings
Printing and managing all income mails and faxes
Produce and distribute correspondence memos,
letters, faxes, and forms
Develop and maintain a filing system
Book travel arrangements for all Board of Directors
Research and create analytics presentations
Develop administrative staff by providing information,
educational opportunities, and experiential growth
opportunities
Carry out administrative duties such as filing, typing,
copying, binding, scanning, etc.
Maintain computer and manual filing systems
Reply to email, telephone, or face to face inquiries
Implement clerical duties and administrative processes
Write and archive all outgoing letters and internal
memos.
Follow up and manage the External Consignments.
Printing all types of Geometrical Drawings.
Modify and use all types of printers and plotters
Coordinate office procedures
Assist in the preparation of regularly scheduled reports

Provide Vodafone Egypt High clients with all needed info relating to the
corporate merchandise and services by delighting them with a superior
customer service.
Providing steerage in areas of skilled matters as requested or needed.
Applying FCR conception for all customer’s inquires.
Prioritizing and achieving multiple tasks, establishing and meeting
deadlines.
Follow up all customers connected problems and supply timely feedback to
Vodafone Egypt High clients.
Adhere to Customer Operations Department policies and procedures. give
customers with superior recommendations and actions, and be a driver for
customer’s satisfaction and Loyalty.
Perform standardized activities and tasks expeditiously and effectively.
Pro-actively reinforce Vodafone’s client care proposition throughout all
contacts.

Answer screen and transfer inbound phone calls.
Receive and direct visitors and clients.
General clerical duties including photocopying, fax and mailing.
Maintain Electronic and hard copy filing system.
Retrieve documents from filing system.
Handle requests for information and data.
Resolve administrative problems and inquiries.

Building and sustaining long-lasting relationships with existing and potential
clients.
Conducting research on potential clients' products or services and
determining the geographic location of the majority of their target customers.
Setting up meetings with potential clients to present advertising proposals
and address their concerns.
Assisting the marketing team in the preparation of media kits and
promotional plans.
Attending sales meetings, trade shows, and training workshops as required.